Lowe’s Home Improvement

Typically I can come to lowes and get in and out if I’m handling for myself. Anytime I need help with an associate, I am out of luck at this location. This is the 4^th attempt to pick up paint today and each time something has been wrong. Ashley at the paint counter has just acted as if my request for a white flat pant is unreal. Keeps coming out with orange. When I ask her to just match the original she says its not possible but sure did not go out of her way to give me any suggestion on what to do to finish my house since she can’t seem to match my color anymore that I got 1 week ago that also took 2 hours because they forgot! Same girl. Someone should really address her attitude and eye rolling. Could not made it more clear how she felt about her job and clearly needs to get out of customer service. Asked for a manager and was told it was not possible for my reason. I did NOT realize she was allowed to filter who can and cannot speak to a manager about her poor attitude.

Lowe’s is the only place I shop for anything major concerning my home. They love our military and give all service members a 10% discount. I love the extra services they provide too. Like delivering appliances to disposing of the old units. First class business if you ask me, I wouldn’t shop anywhere else.

I typically go to Home Depot because it’s closer to where I live. One day I was in the neighborhood and decided to stop by Lowe’s. When I go to Home Depot, there are associates everywhere who are willing to help. At Lowe’s, I was only able to ask one person about what I needed because the others wouldn’t stop even when I called after them. The one woman who actually did acknowledge me was clearly annoyed that I’d bothered her. When I finally found what I was looking for, there was not one of them on the shelf that wasn’t completely scratched up and ruined. Wasted trip. Not to mention that when I was leaving, all of the employees who were too busy to stop and talk to me, were all standing at the front of the store laughing and talking and having a great time.

Once again, the big box had everything I needed at a decent price. One stop, one shop!

I love the way every employee can tell you exactly where everything is located. My only complaint is come July they’re outdoor section of flowers becomes nonexistent.