Duane is fantastic. First of all, he comes to you. His van is full service and what ever you need done to your rig, he can do it. We were new to motorhoming and bought a very used class A Fleetwood Southwind. Duane could have made a fortune off of us as we didnt know a thing about what needed to be done or how to do it. He thoroughly inspected the RV and gave us a list of things that had to be done, needed to be done in the future, and recommendations. It was done when he said it would be done and under what we estimated it to be. If repairs will take several days, he can store it at his shop while he completes extensive repairs. He repaired our awning without replacing it and took the time to show us how to assemble it, what to do to extend the life of the awning and how to put it back properly. His patience with our ignorance was much appreciated. This is a family business and his reputation is very important to him so if there is anything you have a question about, just talk to him, he loves to help. He even gave us suggestions where to take the motorhome out the first few times! He is a bit far away from where we live, so its nice to know if we call for a repair he comes right to us, usually has the part with him and gets us on our way fast. I won’t go anywhere else.