Firehouse Subs

Firehouse is good as far as the sandwiches go. I’ll admit it, I am extremely picky when it comes to what kind of sandwich I’m having, so I often make quite a few changes to the typical order when I figure out what I want. The issue that I had was when I overheard a staff member make a rude remark to another member about how I had made a special order. I think he thought he couldn’t be heard, but if you’ve ever been inside a Firehouse, it isn’t hard to overhear anyone in there. I ignored it, because I can understand how it would be annoying for someone to make a special order, however the comment was still unnecessary. When I received my sandwich, they had made it wrong, so I asked for a new one. Normally I can ignore little mess ups (like I can remove onions by myself, no need to go back and bother the staff about something so little) but since it’s a little more on the expensive side, I wanted my sandwich like what I payed for, and it was nothing like what I ordered. They remade it, and again, it was wrong. Third times a charm though, and I got the correct sandwich. It tasted delicious, so I would go back again, however it probably won’t be very soon.

I love Firehouse Subs and it’s one of the only sandwich shops where my sandwich is constantly good! You can’t go wrong with the #1 Hook & Ladder– ham and turkey steamed to perfect on a sub roll. My husband loves the Italian and we always leave there full and happy. If your military you a free drink with your meal. The staff are very friendly here aim to please and serve their customers. The location can be a little hard/​tricky to get to because it’s in between a small shopping center between to entrances but that’s my only negative comment. I’m 7 months pregnant and visit Firehouse often as its one of my cravings!

Worst Firehouse I’ve been to and happens to be the one closest for me. I always order light mayo and they pile it on even though it says «light». I gave them another chance and asked for VERY light mayo and also stressed that my last sub was not at all what I asked for. His response — to write «picky» all over my order ticket. I also asked for wheat bread and they gave me white… how do they mess this up. Too bad the food is decent. Also — no wifi … negative. I won’t be going here again

I have an idea, lets charge an astronomical fee for a half ass sub, steam it to the point where it’s nothing but wet bread and serve limp pickles that wouldn’t be served at a free soup kitchen.
What happened to this place? I don’t mind paying for one of their famous Hook and Ladder subs if its consistent and *gasp* delicious. They get a lunch or evening rush and they magically turn in to Subway. Fail.

Definitely a fan of the Firehouse when you eat in, not so much if you get the sandwiches to go (heated sandwiches don’t travel well). I haven’t had a bad sandwich here, and I enjoy the array of hot sauces on the counter. Employees are friendly, service is prompt. Love their cherry limeade, extra love for the fresh limes they have available to squeeze into it.

Oh, a job where I have to eat fast-​food-​type meals. Sigh. .. Well, at least I have a job…
Today it was Firehouse Subs. Note: not my pick as I really don’t love ANY sub place. That being said, Firehouse is ok — somewhere between a 2 and a 3 star rating, rounded up to 3 because of the nice people; they accidentally made me a second sandwich because one of the employees didn’t realize mine had already come out. They didn’t give me the second sandwich, though — not sure what happened to it…
As for the sandwich I did eat, I have to say it was just — ok — and for a combo (chips and drink with the sammy) at almost $ 9, I wished I’d been at Panera. I got the club — hot, white bread, turkey, ham, bacon, tomato, and to my dismay onion and shredded lettuce (lots of shredded lettuce, which is something I oddly hate.. .). They use Boars Head meats, one of my most favorite brands, and the bread was fresh. The tomato was green in the middle and the cheese was a little skimpy. Not a bad sandwich, just not a great one. The portion (on the «medium» I ordered) was generous, so if you’re one to finish your sandwich, you’d probably feel like you got a better value out of the meal than I did.
This location does have one of those cool space-​age Coke machines, if you’re into nine hundred options for soft drinks!