KAMS Auto Service Center

I took my car to have repairs done as they were a AAA approved repair shop. When I got it back, the car was running worse than before I took it in. When I looked at the car, I realized that a lot of the «necessary» charges were actually not needed or essential to the reliability or stability of the vehicle they just added them on for extra money in their pocket. The day after I got the car back it over heated and I had to have it towed, and this time I took it to the dealership. They said the car was not tightened properly and the radiator drain cap wasn’t properly placed back on when they put the new support in. I would give them a 0 if possible, but I can’t. I will never take my car back because they over charge and then add on unnecessary «repairs» for more money. Had I taken it to the dealership to begin with, it would have been less than half of their cost, the prices wouldn’t have changed on me upon arriving to pick up my car, AND I wouldn’t have had the issues I did afterwards.

I highly recommend this auto mechanic shop. Our family owns Honda cars and they both have over 100k miles. Kams keeps our cars running great!

We moved to the area almost 2 years ago. We have taken both our cars to Kams. The work they do is always great. I’m sure there are places where you might be able to get the work done slightly cheaper but not for better quality. My favorite part is I am female and I’m only 21. I am the prime target to try and rip off when it comes to motor vehicles. (Although I know much more about cars than it looks.) They have never done any thing I didn’t expect or anything that made me nervous. I never feel like I need to drag my big bad hubby in there to make sure no one messes with me and our car.
They are always very quick. Most recently I came in to have the front struts redone on my minivan. Our other vehicle is only a two seater Mazda Miata. So when the minivan needs a repair we hope it’s quick or we need to rent a car. I made a appointment for Friday. Dropped my daughter off at a friends house. When I arrived I told them I was going to wait for the car to be done. The estimated time I was given on the phone when I scheduled my appointment was 4 hours. They double checked that I still wanted to wait, even offered to drive me home with their shuttle service. But their shuttle service only goes a 5 mile radius of the shop, my home is 10 miles away. I told them I knew how long it would take, and I had planned for this. I had brought a few books, snacks, and had someone to watch my 18 month old who quickly looses patience in lobbies. The only thing I wish they had was something to entertain her when I come in for oil changes and things. I waited. They kept checking on me and my vehicle. I was out of there between 2.5−3 hours max! It was great.
They noticed my rear wheel bearings need replacing soon but didn’t come out and try to sell to me. They just wrote a quote at the bottom of my receipt. So when I do need them done I know what it will cost me.
Kams is great I would recommend them to anyone. They are honest, and have caught a few issues on our van a previous mechanic had bodged. Their customer service is great so is the quality of work they do. The one time we had to bring something back they apologized profusely and fixed it VERY quickly. We love Kams.

«Independent shop service that costs more than the dealership» is the best way to describe KAMS. Compare dealer estimates to them for various repairs and you’ll be surprised to find that they are equal or even higher. For example, KAMS quoted over $ 400 to replace an ignition switch on a Honda. Hennessey Honda quoted $ 251.00. Apparently The folks at KAMS have never heard the saying «you can sheer a sheep many times but you can only slaughter it once.»
Update: the owner just doesn’t get it. His reply was about aftermarket parts but my review was only for Honda Parts and Labor from a Honda dealer in comparison to KAMS significantly higher parts and labor pricing. I stand by my review. It is accurate.