Zaxby’s

We were still waiting, 40 minutes after ordering, for a couple salads. People have literally left the place and walked away from their paid order because this is taking so long. Horrible service. How long does it take to make a couple salads. Well, 45 minutes, I guess.

Go inside drive thru takes 10 minutes on a good day. The food is great as always they just need better staff.

We prefer the Zaxby’s off Chaistain, and would normally drive all that way; however, we went to this one out of convenience. The chicken was very veiny, and they left out the dressing for the salad. The problem is, this wasn’t the first, or the second, time we’ve had these issues with this location. Another thing, when you order the fried cheese bites, just go a head and get the side order, because they tend to give you that amount when one orders the appetizer size.

Asked for a Chicken Salad Salad, and got a Chicken Salad Sandwich. This is the third time. I don’t understand why they can’t get this right. I like most of the food, just don’t like getting wrong orders at drive thru.

For fast food, it is fine in a pinch. On one hand the chicken tenders were tasty and cooked well. On the other hand the fries were undercooked and we had specifically asked for them to be extra crispy. So, that was a bummer (went thru drive thru). The husband enjoyed the club sandwich. All in all, not too bad, just not the best zaxbys I’ve had.

Again… Waited in drive-​thru for 3 cars on a Tuesday at 7:39PM… Specifically ask to please not burn my simple 5 strip order… 15 minutes later… Burnt in old grease… Please change your grease sometime!

Is all I can say is I can’t believe this place is popular. I had the chicken wings and they were edible is about it. This place sucks !

This place has gone through a complete overhaul! I don’t know if management, owners or staff changed but finally-​FINALLY, this place is a home run on all fronts.
When it comes to fast food, there is always a problem with drive-​thru or dine in but not at this Zaxbys! Inside or out, my order is always correct and fast!
I am addicted to their Zensation salad and while it’s only seasonally served, I often visit 2 – 3 times a week to have it. Mixed greens, red cabbage, carrot slivers, won-​ton strips and topped with Asian slaw and sweet sesame dressing. Served with either crispy or grilled chicken and a veggie egg roll, it is heaven in a bowl!
This location is packed for lunch and dinner but the staff takes the crowds with ease. Not only are their smiling faces behind the counter but there is always someone clearing plates out front and cleaning tables.
The slogan on the wall is the truth, this place can be addictive!

They got that chicken

I must admit, Zaxby’s is freakin’ awesome! Definitely a good alternative to the burger fast food options in this area. The service at this particular Zaxby’s is either hit or miss. They’re teenagers and some obviously have parents who taught them how to smile and be polite, while others can’t even make eye contact whilst shoving food and drinks out the drive through window. Regardless, I find the food to be pretty consistent, so it’s still our go-​to place when we want chicken fingers.

Best chicken sandwich ANYWHERE!!! Forget about ordering salads or other things, just eat the darn sandwich. Zaxby’s is in the same parking lot as the local Publix supermarket, so you’d expect them to be like another Popeye’s or KFC. Wrong! The décor inside is much nicer and less sterile than the homogenized franchise fast food joints. I’ve been to Acworth twice in my life and I’ve come back to Zaxby’s for that addictive, juicy, tender, breaded chicken sandwich.