Expensive. Corporate. Slow and lazy. Give your money to locals who try harder to please their customers. I certainly do not recommend this company for your propane needs. I am not sure why I put up with their shortcomings for so long, but I am happy with H.A. George of North Adams, MA so far. And I am saving $ 50.00 per 100 gallons! The [ladies] in the office are horrible, and these folks cannot fulfill a service order on-time for anything! You’ve been warned; good luck in your search.