I had to go out of town suddenly for a death in the family. I packed my glasses and some contacts. I ran out of contacts and then my glasses broke. I called the office and the mailed me a weeks worth of contacts and solution to me out of state. I was so thankful they were able to help. Dr. Allen and her staff were so nice and empathetic I would definitely recommend her to anyone. Thanks again!
Mackenzie H.
Évaluation du lieu : 5 Addison, TX
I had a fantastic experience with Première Vision of Dallas. I was greeted immediately upon arrival and the receptionist was friendly and welcoming. The forms were easy to understand and could be completed in 2 minutes or less. The office is paperless so the forms were in page protector sleeves and signed with a dry erase marker then scanned into their system. How refreshing to stumble across a provider that cares about waste reduction and sustainability! Dr. Allen was extremely personable and well prepared. She had read through my questionnaire beforehand and was ready to roll as soon as I was invited into the exam room. She asked about my recent move to Texas, and even provided hiking trail suggestions after she learned that I was missing the outdoor recreation options readily available in my home state of Michigan. After the exam Dr. Allen introduced me to another lady to discuss insurance and payment options. It was quick and painless! She had reviewed my insurance card and let me know exactly what was covered. Next I got to select my frames. The lady was super helpful and assisted me to pick frames that complimented my features(I’m a first timer so I was a bit nervous about finding the right pair). The whole experience only last 45 minutes! I really cannot say enough positive things about my experience with Première Vision of Dallas.
I W.
Évaluation du lieu : 5 Dallas, TX
Dr. Allen has moved from eyecare & eyewear to start her practice Premier Vision of Dallas. I wrote a long raving review about her a year ago and absolutely nothing has changed. She’s just as great as she was a year ago. I’ve been spending long hours in front of my computer and experiencing dry eyes and headaches. Dr. Allen listened to my concerns and ran a series of tests to diagnose my problem. She also provided me with options to help resolve it. The office is located in a high-rise building with plenty of parking. Dr. Allen offers a nice selection of frames and will assist in ordering contact lenses. Her staff is personable, professional and accommodating. They go above and beyond and provide rebate info when available for contact lenses. Beyond being a great doctor, Dr. Allen has a great personality and is very relatable.