US Post Office

I have had the worst problems with the Addison post office every single darn time there is a substitute my outgoing mail never gets delivered and I even write a big note on top of my mail box in big letters stating please deliver my letters inside mailbox and its attention postal service how they can miss that I have no understanding of it these people do not know how to read and just shove your mail any kind of way in your box. I have no problem with the regular postman but every time there’s a substitute and this has happened several several times they leave my letters behind with a huge note that I have on top of my box and with all the complaints that I have called and said it is to my surprise that this is still happening and these people are not fired

This post office is ridiculous! I live in this town, and today had to drive out of my way to a different town because of how ignorant they are and apparently, they don’t know what they’re doing. I had a package that needed to be sent out to Motorola with a shipping label dated 9÷9÷15 and was only able to send it out today due to me being out of town and they told me they couldn’t take it because of the previous date. I have never heard of that, so I called Motorola once I got back in my car to see what I was supposed to do now that they wouldn’t take my package, and even the lady who worked for Motorola was confused and never heard of that either. So I went back in to speak to a «supervisor» who also told me that they wouldn’t take my package because it had to be today’s date or a future date. So I walked out and went to a different post office who took my package without question or hesitation. I will never go back to addisons post office not only because of how ignorant they are but they are just so rude uand unfriendly almost as if they don’t want to be there!

Avoid this place. The service is slower than waiting for a drink and appetizer at a restaurant and the people are RUDE. Worst post office I’ve ever been to.

Again now twice since November I haven’t been receiving my mail… I called Addison post office twice. Since I know a letter I’m waiting was mail Jan. 27Th from Maryland this was before there storm. And yesterday was February 3^rd
The woman who answered the phone stated they are delivering and that they are trying there best to get the mail out. My place is right next to a major intersection the streets other than in unincorporated areas are plowed and so are the sidewalks in and around my neighborhood. I saw a mail truck on a very poor plowed street in one of the unincorporated areas earlier in the day. So how come they can’t seem to deliver to my block that is very clear?

Sadly I am stuck using this location as it is right down the road from my office. I have been going here for 5 years and it is always hot in the building and understaffed. The staff are never pleasant and act like they don’t want to be there. Today however was the day I met the incredibly rude and ignorant manager, Evelyn. ‘Polite’ and ‘Customer Service’ must not be words she is familiar with.
From now on I will be driving out of my way to the Lombard location.

This Post Office location is much smaller than the ones in neighboring towns and it doesn’t offer some of the usuals most of us are accustomed to, like stamp machines, Xerox machine, Self serve package weight and mail options.
But I do love coming here because most of the postal workers are very nice and helpful. I’ve used them for several services: mailing packages, certified mail, overnight deliveries and everything has been a breeze and I’ve had no issues getting these services done well and efficiently. They are very helpful with passport services as well.
Like all businesses, there’s always one or two folks that could use a lesson in customer service, and most of the time, I try to avoid their line if I can. But kudos to the smiling helpful ones, they seem to take pride in their work, Even when rude customers make comments about the wait in line, they are always helpful and never cop a a bad attitude.