Horrible customer service! They make a mistake and instead of apologizing and trying ti help you out, they rudely blame on you.
Hyde P.
Évaluation du lieu : 5 Weatherford, TX
They are great. The staff was very helpful and made the experience very pleasant. I rented a truck and a storage space and I could not have been happier. I will always use them when I need a truck.
Julie L.
Évaluation du lieu : 1 Richardson, TX
We had ½ our house in storage here and most of it was recently stolen from this facility. The location seems secure, with a gate that requires a code, but security cameras are only located at the entrance, and they DONOTCHECK the padlocks on the units in a timely manner to ensure they have not been compromised. The people who stole our stuff took their time going through our belongings. Makes me sick to my stomach.
Josh S.
Évaluation du lieu : 5 Dallas, TX
I had a unit at this location in excess of two years and this is a great facility. Brandon, the property manager, is a superb at finding the perfect unit for your needs. The location is very secure with security cameras and an on-site manager. This property has parking spots, office space, and Penske trucks for rent in addition to all standard self storage sizes. Watson & Taylor is truly a customer centric company. They take into account everything you need and want to serve your needs.