Total agreement with other reviews. NO stars. I fired Andrea after a short stint of having her perform wedding planner duties. She lied to me many times in the process of booking our venue. Worst part: she booked our venue, putting her name on the contract(mine was not on it at all), and did not let me see if before she signed it. Then she put the deposit requested by the venue plus an additional $ 5,000 on her credit card(telling me she had talked them DOWN to that amount), and asked me to pay her by check by the end of the week. When I asked her to see the contract, she told me, «You don’t need to see the contract. It is for my tax and legal purposes.» I told her that was unacceptable. She finally produced the contract, but refused to budge on me wanting to pay the venue directly. She called my fiancée and my aunt multiple times after I fired her, trying to get them to talk me into paying her directly. She threatened that she would prevent me from booking my wedding at the venue if I did not pay her directly, yelled at me for 10 minutes straight, and told me I was acting like a three year old. I ended up going directly to the venue and signing a new contract and paying them directly. Bottom line: it was a TERRIBLE experience. She also does business under these names: Global Events & Design Hart Productions HP Andrea Hart HP-GEAD
P T.
Évaluation du lieu : 1 Burlingame, CA
As a vendor, I hesitated to write this review because I don’t want to make a wedding planner upset. However, I have to share my experience and you can make the judgment call. I was referred to HP Events from a colleague in 2011. Andrea contacted and booked me for 2 weddings, one in July(Napa) and one in Aug(Livermore). Through the emails, she was really nice. That was my 2nd year I the wedding industry, I was excited to get the opportunity to work with a «famous» wedding planner. Until later… the bride in Aug was a sports star with aduper busy schedule so I had to travel to her house for the trial. I was totally fine with it and clearly told Andrea the trial + travel fee($ 110+25) was a 40 min drove one way) Bride decided to hire me as her MUA so I drafted the contract and included the trial fee. Andrea then said I never told her the trial will cost money(???) I really wanted to take that wedding so I waived that and they paid me $ 50 instead. The July wedding was ok, I got paid on time. The August wedding was a bit of a nightmare. First, she accused me that I lost the envelope(I never receive) with all the bridesmaids checks for their services. I received EVERY single one contract and check in the mail and that was the first and only one I’ve never received. Andrea was upset and insisted that I should do something. I had to reduced $ 20 per service in order to compensate the cancelled check fee. If that’s my fault, I totally would have done that without anyone asking. But… I was not sure if those checks were ever sent out. I had to chase Andrea down for the final payments and she didn’t pay in full till Nov for the August wedding. Every email we exchanged, she said she will send tomorrow… or she didn’t get paid for a month so she’s behind… or my assistant forgot to send the payment… I received the $ 900 final balance in 3 installments. She kept saying she sent the check which I never receive. At end I just have her deposited into my account so BOTH of us will have a proof. That bride then called me like in Dec and asked me for a final contract to show the breakdown because she didn’t know what the exact cost was. I told her what happened to me and she said everything was paid in full before the wedding! It was a horrible experience and I still have the emails we exchanged to prove that this was a real story. Make sure you get paid at least a week before the wedding!
Terri R.
Évaluation du lieu : 1 Henderson, NV
Really NO stars. Planner refuse to show receipts for any of her expenses. She supplied no final bill only a final worksheet that brought up many questions. She refused to answer any of my questions. Her arbitration clause is with a company that says they do not have the power to get the receipts from her. Therefore you are left with no recourse. There is more but that should be enough to make you look elsewhere.