iPhoneFix

You know the feeling. That sinking feeling. The sharp «crack» after your phone tumbles from your pocket or out of your hand. It was a truck but the only place to go near me was this one. They fixed the cracked glass swiftly, though expensively, and returned it to me fully functioning with one exception: the iTouch feature didn’t work. I brought it back and the technician, Steven, repaired it in short order, no extra charge – not exactly apologetic but clear that these alignment issues happen from time to time. He wasn’t anything but competent. He was kind and fair. I’d like to think I’ll never have to use them again, that I’ll be more careful. But when that sinking feeling hits, I’ll be able to at least know there’s a place out there with the imaginative name of «iPhone Fix».

Steven was amazing! Took great care of my phone and very thorough, couldn’t thank you enough!

Extremely friendly and accommodating. They really stand behind their work. Great service. I thought my iPhone was down for the count. But in less than 10 minutes, they brought it back to life. With all the horror stories about cell phone repair, what a pleasure it was to find these people.

I cracked the screen of my iPhone 6 on a Saturday night. When I discovered iPhoneFix wasn’t open on Sundays, I opted to use a mobile service (iCracked) to fix the screen at my house. Long story short, the technician changed the screen but after he did so the Touch ID feature no longer worked. He tried to tell me it must be a software issue because he did everything correctly, but I knew it had to be something he had done since it was working fine when I handed him the phone. He put the old screen back on and did not charge me, suggesting I take it to Apple and tell them the Touch ID hadn’t been working at all. I was concerned the Apple would realize someone else had opened the phone and void my warranty. On Monday. I took the phone to the iPhoneFix1 store. Tommer and Anthony were extremely helpful. Tommer opened my phone and immediately said he knew what had happened. The iCracked technician had damaged the metal plate that holds the ribbon down for the home button and Touch ID. Anthony said that they had the part in the store and could fix it for an additional $ 25 (which I’m now trying to get reimbursed for by iCracked — likely to be another Unilocal review!). Tommer and Anthony were friendly, knowledgeable and helpful. The work was completed in less than an hour and my phone is working beautifully. I would highly recommend this business.

I went here to have my screen repaired and I thought all was good until less than 24 hours later my screen that they fixed had cracked without me even dropping it. I went back to the store and told them what happened and the best try could do was give me $ 10 off for ANOTHER new screen. I reluctantly paid and again I thought all was good until my screen broke AGAIN within a day and not dropping it. I am never going here again and would not recommend this place to anyone.

My iphone 6 screen was cracked and they repaired it well and quickly, but now, about 4 weeks later the screen just went black. I can hear when I recieve texts and phone calls but there is no way to respond to them. I have tried restarting it and took it into apple but apple won’t help me since the display is not their product.

I had a screen repaired on an iPhone! Very reasonable price and great service. All done in an hour as promised! I will recommend to others with out hesitation!

Fast and friendly service. Fixed my phone up like new! Will definitely recommend and be back. Thanks for saving my phone!

Came back to fix my iPhone again. My phone died on Friday and it was totally unresponsive. I used 3 different chargers, 2 computers, and 3 charging ports troubleshooting this anomaly at home. I thought my iPhone was a DNR (do not resuscitate).
Travis helped me out with my battery issues he solved my phones problems on my 30 minute lunch break — Great customer service, great prices, and great business. Thanks Travis and as I said last time, customer for life.

I have to say that this store iPhone fix 1 and Travis in particular are the best.
My husband and I came in a few days ago because our son’s iPad and fallen off the couch and was unresponsive. We had tried the Apple Store, Geek Squad and was referred here by Intosh.
The Apple Store and Geek Squad told us that we would have to purchase another iPad, and that it would be cheaper in the long run.
But this iPad was my sons and we lost him two years ago in an accident, so price wasn’t the issue. The sentimental value was much more important. And Apple and Geek Squad could not see that.
Travis told me that he thought that he could get it up and running, and he immediately start working on it and within an hour he was able to get it responsive again. Unfortunately either Apple or Geek Squad had erased everything, but Travis was able to get most of it back on the iPad.
I sighed a happy sigh of relief.
His knowledge and expertise is invaluable, everybody with iPhone and iPad problems should be going there, and I will recommend this store and Travis to everyone. He is a lifesaver.
Thank you so much iPhone fix 1 in Agoura and Travis
We recommend Intosh as well.

brought in my son’s busted up phone just before I tossed it… thought What the Hell, the glass face was broken., the lower switch was non existent, the upper right switch hadn’t worked for months. I expected them to laugh… Instead they charged me to replace the screen and fixed the switches for nothing.!! They had it done in ONE hour.
Do not hesitate… these people and this place is staggering, stunning, awe inspiring, life changing… well, you get the idea.
Steven was our tech.

Excellent service. It only took a few hours to get my brothers phone fixed and they went above and beyond our expectations.
All we asked for was to get the screen fixed and when we went to pick it up they not only fixed the screen but a few other problems we were having as well.
Very cool and easy going people.

STOP! I CANNOT SAY ANYTHING GOOD ABOUT THIS PLACE!!! Specifically the owner, Steffen, and his high school aged employee Tomer, who made perverted and inappropriate comments to my significant other. I will leave that at that.
Steffen fails to honor his business and the manufacturers he buys his parts from. The price is extremely high ($ 200 for iphone 6 screen replacement) in relation to the $ 109 price I found for the same service in Thousand Oaks.
On top of the place being a rip-​off, they are providing a sub-​standard service. After two months of replacing my screen, it began to peel apart from the phone. When I brought this to his attention he said it was «not my problem» and that «this is a manfucaturer’s issue.» When I asked him if buys his materials from unreliable manufacturers he did not have an answer. He eventually denied any additional repairs of his poor materials and even worse labor practices.
Also, I have referred multiple people to this place before I realized that the service was poor. My uncle told me that he went there but they were closed during their advertised store hours. This is just all around bad business. Steffen also failed to return my call when I left him a voicemail about my situation. When I finally spoke to him, I said «I paid you good money and you provided me a bad service,» to which he responded with a snicker, «you definitely paid me good money.»
To recap, I do not recommend you go to this shady business, which is run by unethical and disrespectful people. You can get a better price and product elsewhere. Please feel free to message me if you would like further explanation as I feel it is my duty to share this with the local community.

Came in about a month ago for a cracked Iphone 5s screen. The phone was not functional and no longer turned on. I looked around other locations but a friend recommended this place to me and suggested I get it repaired by a technician named Travis.
TRAVIS WAS EXCELLENT! Not only did my phone work perfectly after not responding, but he had it repaired under an hour. This was perfect because I let him know I was in a rush and he did it quicker than I expected.
As for the pricing this place is cheaper than most other places that my friends have gone to. Overall my experience went smoothly! Ask for Travis he is a wizard at fixing phones!

Cracked my iPhone screen yesterday. They installed a new screen and fixed the crack on the back glass as well, in just over an hour. Super professional and quick. Thanks!

Convenient, well-​priced and fast. What more can you ask for?

Outstanding service and sooo fast! Got a brand new screen on my iPhone 4s. No fuss, very friendly service in a half hour. Looks like a brand new phone. Walked in with no appointment late in the day and came back a half hour later and all finished. Not a bad price considering what a new iPhone costs. Would recommend this place to everyone. Going to take my daughters phone back and get her 5s done for Christmas. Thank you Travis at Iphone Fix in Agoura Hills. You guys do a great job with customer service. I will be back! :)

After literally breaking my 5S with a hammer, these guys worked hard to fix it good as new. It took multiple efforts but these guys didn’t give up, and I couldn’t be happier. Worth every penny for such great service.

changed battery on iPhone 5 and it is still VERY weak. Maybe 5% better.
Very disappointed. Used the coupon but, still disappointed. I live 400 miles away so I have no recourse.

Helpful iphone fixer, was honest and quick. I didn’t feel like I got ripped off. Having an iphone is like having a car. You can only do so much to fix it until there is a real problem that’s out of your hands. Happy to have Iphone Fix around who actually cares about you spending money you don’t need to spend.