Snow Orthodontics

Had a great first experience at Snow Orthodontics. I was referred here by a friend since I have been wanting braces for a while. As soon as I walked in a was greeted with a huge smile from one of the girls, Sandra Gonzales. She was so helpful in explaining the process while I waited for the doctor. Dr. Crowder who seemed to be high in demand, which only reassured me that she was great. She explained what would work for me and why. Made me feel better about the process and my results. After my great consultation Sandra took the time to ask how I felt about everything and if I had any concerns. Then we went over a payment plan that would work for me. Now I can’t wait to get my braces done there!

I give Dr Crowder 5 stars for a couple reasons. 1. She is very kind and personable and polite. 2. The office is great, always called back in a timely matter and polite. 3. I went to three different orthodontists to get pricing. She was the lowest and most flexible payment plan. Love Stacy and Dr Crowder.

Dr. Crowder brings you in with her southern charm on your initial consultation, but after you get those braces on, patient consideration becomes a low priority. Since joining Snow Orthodontics, appointments went from 15 minutes to 45 minutes. You get seated in a chair within the first 5 minutes but can wait there for a long time before anybody acknowledges you. We just spent 40 minutes there for a 2 minute retainer check. It was only after I inquired about how much longer my daughter’s appointment was going to take that I found out she hadn’t even started anything yet. After that inquiry, Dr. Crowder suddenly finished up her other patient (who arrived after my daughter) and spent 2 minutes looking in her mouth to declare that everything «looked good». Also, be aware that she only sees patients 3 days out of the week, 3 weeks out of the month.

I have had all of my orthodontic work here, starting from a young age. I was in elementary school. You name it, I had it. An expander, spacers, headgear, braces, and retainers. I went to Dr. Crowder for it all. I got my braces off about 8 years ago. My teeth looked flawless. Fast forward eight years and consistent retainer wearing, they look ALMOST as good as when I first got my braces off. You may be wondering why I rated only 1 star. Here is why. I came in over the years for many retainer checks. I am very in tune to things, and always knew if something didn’t feel right with my retainers or if my teeth shifted. I would go to Dr. Crowder, and she would take my retainers, make an «adjustment» and send me home. I was starting to get irritated with the lack of time she spent on me. I had my mom take me to a different orthodontist, who my younger brother goes to. Let me just say: the office was so busy and the orthodontist spent probably 20 minutes on me. He also told me that my bottom retainer was basically ineffective because the wire wasn’t putting any pressure on my teeth. He adjusted both of my retainers. Now, my teeth are killing me because they’re shifting back into their original place. Save your time and go to someone else. I haven’t been in here in a while, but every time I was previously here, the front office staff was rude and always distracted by something other than the patients.

I just got my braces taken off last week and couldn’t be any happier with the results! I absolutely loved the service from day 1. Sandra Gonzales was so helpful with my payment plan and helped me work out a perfect payment plan. If it was not for her help I don’t think I could have made it happen! She was attentive and always had a smile on her face every time I had my visits. Dr. Crowder was so pleasant to have as an orthodontist. She asked questions and always informed me of my process. The entire staff is so helpful and always smiling. The wait was never long, if anything I was always running late, yet they always squeezed me in with no complains. I am located in Encino, but the drive to Calabasas was worth every visit!