CertaPro Painters of Honolulu

Unable to review this company. Got their business card from the BIA building show. Called them and someone came over to my Kaneohe home to look it over for an estimate. Chased them around for over two months and 3 phone calls trying to get a proposal. As polite as the office person was about taking messages and saying the owner would call back, no one ever did. So I gave up and called someone else. I lucked out with this other (very small) company because they were not quite ready to start on their big job of painting 700 hotel rooms. So they said yes, they had 2 weeks free right now and could do my job. Their price was about 25% more than my home insurance settlement but worth it because their work was exceptional. But going back to Certa Pro — why would they take the time to come and take measurements, etc., and then not give a proposal? Why not say honestly that they can’t do the job, or are too booked up. Why string a customer along for a couple of months and waste everyone’s time?

I’m a fan of Certapro. When I decided to paint the exterior of the house, I obtained estimates from 3 companies. Karl, owner of Certapro, came out and gave me a written estimate on the spot, whereas the others took days or weeks and I didn’t get anything in writing. Karl was extremely knowledgeable, stressed the importance of a good prep job and basically said everything a homeowner wants to hear. I ended up paying a bit more for Certapro but I feel that it was worth it.
The crew that came out was supervised by C.J. He and his assistant spent several days doing prep which consisted of power washing, scraping and filling. The actual painting turned out to be challenging due to two weeks of rainy, wet weather and I think that affected the quality of the work. The constant starting and stopping made it difficult to paint the house in a methodical way. However, when I pointed out spots that were missed, CJ always had a good attitude about fixing it. He even fixed a few things that apparently had been there all along. Karl showed up periodically to check on our progress.
At the end, we had a final walk through with Karl. I thought I had been pretty meticulous about checking their work so I was grateful when he pointed out some spots that needed more paint or filler. Those were added to a punch list. He was very focused on making sure the house was well-​protected from the elements and warned me that in a 2 – 3 years, the areas by the carport and mauka side may peel due to intense sun and rain exposure and that we should not hesitate to call him to come touch up those areas. Certapro (corporate) offers a standard 2 year warranty but Karl (as the franchisee) extends the warranty to 5 years. I love it!
Lesson Learned: Try to walk around every day or two to catch mistakes early. I waited until close to the end because I thought CJ would catch things on his own. In the end, it was more work for both of us.
Summary: We had small issues during this job but nothing that I wouldn’t expect from any company. The important thing is how the company reacts to those problems and how well they stand behind their work. Karl and Certapro are #1 in my book. I’ll try to remember to post an update in a few years after I’ve seen how well the paint wears.

Can’t review the quality of their work because after leaving two voicemail messages (during business hours) over three days and submitting an estimate request through their website (for which I got an autoreply email confirming they received it), NO ONE from the company contacted me…

I’ve filled out a couple surveys and ratings for CertaPro already, but I thought they were good enough that I wanted to seek out and write a review on Unilocal!since I use Unilocal!myself and appreciate having more to work with.
I hired CertaPro to paint the interior of my townhouse in Waikele. Not only was the estimate one of the lowest, it was a thorough, written estimate (including photos of some particular areas) provided on-​the-​spot (no waiting a day or two), with some optional line-​items for things I wasn’t sure I wanted or not (e.g., a door repair).
CertaPro arrived on time, did great prep work, worked diligently and completed on time (earlier than promised, in fact). The work was terrific. The painters were courteous, efficient and friendly. I will definitely call CertaPro next time I need any painting done, and would recommend them 100%!

Fast! Great! Clean! Helpful in my decision process regarding colors and design. :) must use them!

We recently had our house painted by Certa Pro Painters. They are an excellent company to work with.
We got a great, affordable price. It was well below all other bids received for the job.
The employees were very friendly, professional and thorough. They helped us pick our paint and trim colors and painted sample swatches in different areas of the house so we could get a good idea of what it would look like when finished.
They did an excellent job prepping, from power washing the house to removing old nails to putting up rust block. The painting was done very nicely and they hand painted the edges so they look crisp and clean.
Overall they did an excellent job at a reasonable price.

These guys have been painting my townhome complex. I didn’t personally hire them, so I can’t speak to price.
I CAN speak to the fact that they are totally respectful of the property and the residents. For part of the project, they had to move through my backyard for about a week; I hardly knew they were there. Plus, they were friendly to my dog, Rudy.
In fact, they are so friendly — I think I’ll actually miss them when they leave. Unlike my grumpy neighbor, they smile and say «Good Morning».