I’ve been going to see Dr. Nakamoto over half my life(ever since I discovered I needed glasses in 7th grade). In the beginning, he had an office to himself and a receptionist. Now he shares an office with a bunch of other optometrists(name on the office sign says Dr. Isaac Kaopua) and does all his calls/billing himself. The lack of a receptionist does result in a slight delay in returned calls. Once I called for an appointment and he did not pick up because he told me later, he thought I was a spammer. O_o? But he is good and thorough with my eye exams and I am very much so a creature of habit so I will keep going to this doctor.