Scott Talbot Salonspa

UPDATE:
I was invited back by the owner and manager for them to make it right and they assured me that the previous tech was no longer with them. My second appointment was significantly better than my first. She was pleasant and professional. She did a great job and the manicure was done well. Though it was nothing spectacular to write home about, I wanted to give an accurate representation of my review.
Unfortunately, my view of the salon as a whole is still tarnished by my first visit. Though I may go back, it will not be a first choice.
INITIAL REVIEW:
I get manicures regularly and this was easily the worst. My usual salon was booked and I had broken my natural nail really badly and needed a repair. The tech I had at Scott Talbot was not friendly and did not make me feel welcome on my first visit there. Her desk was DIRTY and unkept. She was unnecessarily rough with my hands while filing and buffing. I have great cuticles that did not need trimming (they only needed pushed back) and she cut my thumb’s cuticle so close that I was BLEEDING profusely. She did not apologize. How RUDE?! She seemed to rush through the process. She added a large acrylic to my broken nail that I actually decided to shape better when I got home. My acrylic does not match the shape of the rest of my natural nails. So now it’s been a day — my thumb is still bleeding, my nail is CROOKED and my polish looks hastily done. I’m just hoping I don’t have an INFECTION. I should have just done it myself. I called to explain and they said they would redo it, but I don’t think I want to even try again.

I have frequented Scott Talbot since high school with a minor break during my stint down at Ohio State. I have have numerous services performed: cut, color, nails, eyebrow waxing. Without a doubt Tabitha and Scott Talbot are my FAVORITE salon in the area.
I spent a good time down in Columbus and was devastated by my return to Akron when I realized that I needed a haircut a couple of months after my move. I am extremely picky about my salons because my curly hair seems to have a mind of its own. So I thought I’d try Scott Talbot again. While I was in Columbus, Scott Talbot seemed to have grown too. They are much bigger than when I was in high school.
I was scheduled with Tabitha and the fates must have brought us together because she can do things with my hair that no other hair stylist can. Not only is she awesome at hair, but she’s beyond friendly and nice just like many of the other stylists I’ve encountered. Plus, as a regular Tabitha does free bang trims. I’m always extremely happy when I leave.
I’m also always happy with the service as well. I can call and get in with Tabitha either that day or the next. They are so accommodating and as prices go I feel that I am getting more for my money (which is reasonable priced) at Scott Talbot than any other salon.

One day while in Bed Bath and Beyond I saw a girl with a really cool haircut. I walked up to her and asked her where she got her hair cut and who cuts it. She told me Melissa at Scott Talbot Salon. Well, I immediately called and booked a consultation with her. I am so paranoid about my hair because I’ve had so many bad haircuts in my time and I certainly don’t need another one. I told her what I wanted and she really did listen. When I said cut 5 inches off the length, she cut exactly 5 inches off the length. Whew so far so good. She asked if I wanted my layers to blend really well and I said yes. Melissa wasn’t necessarily well versed in point cutting so she opted to cut my layers in a very strange way. I’m used to someone cutting the length and then cutting layers – she went reverse order on me. And then all of a sudden she starting cutting the layers to the same length. The result? An extremely choppy, hacked up head of hair that looks awful. My worst nightmare. Never again. Now I have to find someone else to fix it.