Thuy T Bui, DDS

I was a little reluctant when seeing some of the previous reviews but I went anyway and was pleasantly surprised. She really takes her time to explain all the options and she was gentle in performing the treatments (I had a deep periodontal clean and two crowns put in). The woman at the front desk was also very patient about some insurance mix ups I had, and helpful about getting them cleared up. She kept the whole process as transparent as possible, which can be an issue with processing insurance. They make good small talk, too. I moved away afterwards but if I’d stayed in the area I would definitely have kept going to see Dr. Bui. Thumbs up.

We’ve gone to Dr Thuy Bui for years. We live about 30 miles away but we come to her because she is so professional and pleasant. The front office is great too!

I have been going here for nearly 8 years. Dr. Bui is a conservative dentist that doesn’t over charge for anything. Prices are the most reasonable I’ve seen and the new office looks beautiful. The receptionist has been with them for a while and is always friendly and helpful. The dental assistant is very sweet as well. I can’t recommend them enough! Definitely come here if you don’t have dental insurance.

I’d say my experience here was actually fairly harrowing, and I’m not really afraid of dentists.
The doctor was indeed polite enough, and she took the time to make sure I was doing everything right as far as dental self-​care goes.
When it was time to get into my mouth, this woman put the spurs to me. She pulled out a pointy thing and started to put it into my gums. As she read aloud the depth of my gums at each tooth, the number she called out pretty much corresponded to the pain she was giving me. I’ve never felt so much pain in an exam, and my mouth filled with the taste of blood.
I tried to bear it quietly, and every time I’d wince as she called out «six» she’d give me a quick «I know I know». Better read as «Ino-​ino.» I could have done without insincere consolation.
The cleaning went a little better, but not much. More wincing. More «Ino-​ino». Clearly she went to the Szell school of dentistry.
Then she gave me a quick slapdash polish, handed me a dixie cup and sent me to a not at all clean restroom to go rinse my mouth. I didin’t get a nice refreshing gum rinse with cool water from the little tool and suction. Just «here’s a cup go rinse.» The sink was dirty and had some fuzzy debris in it. It made a horrible picture as I rinsed out blood and dental polish.
You would think somewhere in medical school this individual would have picked up the idea of properly rinsing a patient’s mouth at the very least. Some dentists simply lack decorum, but It’s women like this who make people afraid of dentists.

After almost three years without a tooth, and after seeing numerous dentists who offered costly solutions that turned out to be unattainable, and after two false starts that left me nearly broke and in tears, I finally found a dentist who was able to do the work and not have it cost me a fortune.
Dr. Bui precisely knew what to do immediately and this procedure was simple and totally affordable.
Beyond this, Dr. Bui and her kind and friendly staff made me feel welcome and they are always nice. The waiting room is clean and quiet, the music is calming and the work area is pristine.
I am over the moon to finally have this tooth in my head.
Thank you Dr. Bui.

I saw Dr. Bui today for the first time. I hadn’t seen a dentist in 3 years and I was not a flosser. Terrible, I know. I went in prepared to be lectured, and instead I left educated. I really appreciated her taking the time to explain everything to me. It made me understand the importance of flossing in a way no dentist had ever done for me before. Although the cleaning was painful due to my negligence over the years, she was compassionate and sympathetic. I really do think she did her best to be gentle, without sacrificing a proper cleaning. Oh, and Dr. Bui did the entire cleaning herself which I appreciated. I can already tell a huge difference in the sensitivity/​swelling/​bleeding of my gums and I just saw her this morning. I can honestly say I have never had such a thorough teeth cleaning, and I am now inspired to keep my teeth and gums healthy!

WOW!!! That is one word after going through such experience. I finally got a chance to write my experience with this place. I hope my postponement did not cause others to get scammed by this place. Beware!!! If you have insurance, this place will try to scam your insurance for more profit. I once asked the receptionist about the cost of my procedure, and the only answer she gave me was «don’t worry, it is cheap.» After insisting on finding the cost, she still refused to tell me and reassured that I won’t have to pay a penny. I had a feeling that something fishy was cooking but I gave up on getting the cost of the procedure. I trusted Thuy Bui because I thought that her educated background (graduated from U.C. Berkeley) would have taught her the moral and compassion to not scam people. I later found out from my insurance that they charged me things that were not included in my procedure. OUTRAGEOUS!!! I also graduated from UC. Berkeley and I am quite disgusted and embarrassed that she came from the same school I went to.
I am currently working toward an MD degree. I am writing this for «Dr. Thuy Bui» to read. If you consider yourself a doctor, then please have the compassion that ALL doctor should have and provide your service with the utmost respect to your clients. Money may be your primary intention, but please try not to scam insurance company and make people exceed their policy limits.
I may sound harsh and direct, but only this will help such business to realize mistakes. Not only that, this direct review is for others to reconsider who they visit next time they want someone to take care of their teeth. As for me, it is probably too late to convince to me that this place is a good place to go to.

Dr Bui is awesome. She is so sweet and has all the time in the world for you to talk about your dental health. She is very gentle which I find hugely helpful because I really hate the pain you often experience at the dentist. Her office is lovely and her staff are very friendly and helpful. I would recommend Dr. Bui without hesitation. I’m so excited to now have a wonderful dentist for our family!

I have been going to Dr. Bui for over 11 years now. She has done a front tooth crown as well as a back tooth crown for me. I am thrilled with both. She is a friendly, down-​to-​earth, no-​nonsense, non-​lecturing dentist and I love going to her. My husband started going to her over five years ago and has been totally happy as well. Her staff are friendly and professional as well. I really can’t recommend Dr. Bui enough.

My husband and I have been patients of Dr. Bui for several months now. We both think she’s great. Her office ls lovely, her staff are delightful and she is professional, friendly and a very good dentist. My regular dentist moved and she took over his office about the first of the year. The office has the added advantage of being around the corner from where we live. I could not be happier with a dentist!

I have been coming to Dr. Bui, (pronounced buoy or boo-​e), for 3 years now. She’s moved from across from the KFC, to across from blue dot café, corner of Encinal and Chestnut. Very nice location, if you know Alameda.
Dr. Bui is the kind of dentist with a polite, honest demeanor. She will recommend only what is necessary, and work with you on the financial side (payment wise). Well educated and experienced. She has this technique of making Novocain injections feel painless.
Call in advance to set up insurance participation and appointments. The front office is friendly and accommodating.
Lots of street parking available.
Minus one star for not enough sports mags in waiting area. (Weak on my part).

I love Thuy Bui. She doesn’t make me want to scream out in pain when she cleans my teeth. And she’s good at persuading me to floss more.

I have been seeing Dr. Bui for 15 years now. She is my first dentist and I still haven’t needed to find the second one yet. When I first visited Dr. Bui, I had rather severe gingivitis. I still remember Dr. Bui so patiently explained to me what gingivitis was and how it should be treated. After going thru the treatment plan advised by Dr. Bui, I felt so much better and my teeth/​gum looked so much better. No more bleeding when brushing and flossing. Ever since, I have been seeing Dr. Bui and don’t think I can find anyone better. Dr. Bui is such a gentle, sincere, and professional dentist. The «fear» of sitting in a dentist chair is just somehow less when you are in Dr. Bui’s office. The office is always clean and neat. The staffs are all very professional and courteous; and my insurance matters are always handled properly. My day (not just my teeth) is just brightened up every time you go visit Dr. Bui. That’s why I have referred almost everyone who asked to go see Dr. Bui. In fact, my whole family is seeing Dr. Bui now!

I saw Dr. Bui on an emergency basis when I developed an abcess and my regular dentist was «unavailable» with no emergency contact info. I found Dr Bui through my insurance, and she had a slot available 15 minutes from when I called in so that was great.
The facility was clean and everyone there was very friendly and professional. Also, somewhat no non-​sense. My regular dentist the office staff is very casual to the point of being too chatty, so this was refreshing.
Dr Bui saw me, took some xrays, and within 30 minutes she had performed a deep cleaning in the area, wrote me a perscription and sent me on my way with instructions to take the anti-​biotic and watch for recurrence. Dr Bui herself was no-​nonsense but friendly, and also explained everything in detail, which I love. I am considering switching to her as my primary dentist.
In sum: no complaints at all. friendly but quick, professional, and explained everything that she was doing.

I have been going to this place for years, I was referred by my mother. Dr. Thuy was always a good dentist until yesterday. My appt. was made 6 months ago and when they called to confirm my appt. they mentioned the wrong date, so I called back and spoke to Dr. Thuy and she confirmed I was right. Friday morning I get a call from her receptionist telling me I missed my appt. yesterday. I told her she was wrong and that it’s at 11am TODAY. «Well», she says, can you come in at 10:30am because we already have someone coming in at 11! I show upon time to my appt. at 11, and I waited for half an hour! There was a mistake in the appt. book they said. I don’t care whos mistake it was, correct it before your clietns get there! Dr. Thuy and her staff had no sympathy or compassion towards the problem, especially it being there fault. Also another thing about this dental office, BE CAREFULL IF YOU HAVE INSURANCE. They will over charge your insurance company with additional services they didn’t provide you to get paid even more. I received an invoice a while back of a list of items with a total of $ 350, when I only came in for a $ 50 teeth cleaning! That’s just WRONG!!!