True Skin Face and Body Studio

My sis gifted me a Groupon for this place, and what a treat! I had no issues making an appointment. Lara was very nice on the phone and she sent me a helpful text with directions on how to find the place. It is in kind of a weird location, but I guess it’s pretty quiet and near the water. Plenty of parking in the lot is always a plus.
Lara asked a few questions before we started, and I felt that she listened to what I wanted. She would ask if the pressure was okay throughout parts of the massage. She definitely has a firm touch. I thoroughly enjoyed my massage, and even though it was only for about 50 minutes, it seemed to go on for a long time. Money well spent, thx sister!
You should arrive pretty close to your appointment time because you don’t know if she has appts back to back. I think I was the first client of the day, so she was able to open the door to greet me when I arrived around 10:55. However, during my massage, someone knocked on the door maybe around 11:45, and she had to interrupt to go tell the person to wait in the hall until she was done with me. There is no waiting area, aside from the hallway, so keep that in mind.

I had an incredible massage today by Lara! It was the perfect blend of relaxation and therapy for my back. I highly recommend making an appointment!

I received a hot stone massage from Lara and it was ahhhhmazzzzing! She has a firm, but soft touch all at the same time… the PERFECT pressure! I felt relaxed and at ease. I highly recommend that if you have never had one, see Lara!

I absolutely love the massage I get at True Skin. This is the kind of special care and attention you get from an owner operated business. Lara gives a fantastic massage and has a very nurturing touch and you feel very at ease and nurtured by her. I get regular massage and she has become my only go-​to massage therapist. Her studio is very beautiful and restful. I feel truly at ease in her presence and her skills are the best.

Lara is literally the B.E.S.T. masseuse I have ever experienced. She is amazing and was born to do this! Her touch and pressure is perfect and she has this incredible gift of instinct as to where you’re hurting and what you need to feel better. I wish I could get a massage from her every single day of my life. I have suffered from chronic pain my entire life, but since seeing Lara regularly, my pain has subsided tremendously! My boyfriend now goes to her and his bad back is feeling better than ever! I highly recommend this place and make sure you get Lara as your masseuse! I can’t say enough good things about her and her amazing massage skills. Get a facial too! My skin is 10 years younger thanks to Lara!

Horrible customer service! I purchased a Groupon for a 60 min massage since I had gotten a back facial from Lara in the past and the massage part of the back facial seemed promising. I had used a Groupon for the back facial as well and when I saw there was a Groupon for a massage, I made sure to read the fine print before purchasing the massage. Groupon never stated that you had to be a first time customer to buy the massage; however, when I was ready to book, I was looking on this company’s website and noticed a blurb they added, stating that «any groupon or amazon local deal is for the first visit only». Since I hadn’t seen this at the time of purchase, I decided to call Lara and see if she would even honor it. If not, no big deal. Never hurts to ask, right? I left a VM and she called back the next day saying that since they were for two different services, yes, she would honor the Groupon for the massage. Awesome! I thought that was nice of her. And so the journey begins…
We agreed on an appointment at 6pm on Tuesday, ⁹⁄₁₅. At 2pm on Tuesday, ⁹⁄₁₅ I get a text from her asking if it was possible to reschedule since she «felt a migraine coming on and barely made it through her last client». I was bummed about that since I was really looking forward to the massage but what am I gonna do? Have her give me a massage when she’s not feeling well? I texted back saying that was fine, and that I hoped she feels better. After texting back and forth to toss around a few dates for the rescheduled appointment, we agreed on 6pm on Tuesday, ⁹⁄₂₉. She texted back, thanking me for «being so flexible» and said she’d put me down for a 90 minute massage as compensation for the last minute cancellation. I told her that would be great, and thanked her!
Tuesday, ⁹⁄₂₉ comes around and I’m really looking forward to the massage at 6p! I get a phone call from her at 2pm, AGAIN, asking if we could reschedule AGAIN! I’m actually talking to her on the phone and she offers no reason, or no explanation. Just very casual. No «I’m so sorry to have to do this again, but xyz happened». I was actually going to reschedule with her to give her a third shot… until she said she’ll make it up to me by giving me a 75 minute massage. Uhhhh… what happened to the 90 minute massage that was promised to me the first time I was canceled on? Her website states that she has a 24 hour cancellation policy, so why would the same not apply to her as well? My time is also valuable, as I’ve set aside time and other plans to make sure I commit to these massage appointments.
I am so disappointed and amazed at the lack of customer service. I guess I shouldn’t have mentioned that I was a Groupon customer up front and maybe I wouldn’t have been canceled on TWICE, just hours before my scheduled appointments. Her message to me was loud and clear! I was afraid to reschedule a third time for fear of being notified at 2pm again, on the day of my appt, that she needed to cancel and I wouldn’t be offered ANY compensation. 90 minute to 75 minute, down to the regular 60 minute. She should’ve just told me from the very beginning that she didn’t want to honor the Groupon instead of stringing me along!!! THAT I would’ve understood.

True Skin face and Body Studio is the best! It was a little tricky finding the place so leave enough time to make sure you get to your appointment on time! Lara was my massage therapist and was great! She completely took the time to listen to my body and work on the muscles that needed the attention. If you are lucky, you can get a groupon for this spot but if not, its worth every penny! I only gave this place 4 stars because their is no actual waiting area but once you step inside the studio you feel warm and welcome! Give this place a try, you wont regret it!

I had an awesome massage by Lara. It was so relaxing that it reminded me of some of the messages I had experienced in Thailand. I highly recommend this establishment for a great Swedish massage.

Let me just say that I’m a fan of helping small businesses succeed but I’m not a fan of this place. Customer Service, product, and venue is what I’m basing this on.
I purchased a Groupon for a 60 min massage and got in fairly quick. It’s just a one room establishment and you have to stand out in the hallway until greeted. I got there a few minutes early so I could fill out the usual paperwork but wasn’t let in until my scheduled time. I introduced myself and didn’t get an introduction back. Weird. When I was asked about pressure and mentioned that I like firm pressure, she rolled her eyes slightly.
The massage wasn’t good unfortunately. If you like deep or firm pressure, don’t go here. It’s like she was just rubbing my skin.

No stars, I mean zilch. Stop. Save your money. Do not patronize this business, unless you want rude customer service. Had a 6 p.m. massage today. Came at 515pm to ask if she could take me in earlier. She said no. Oh, I knocked a few times, heard voices, but no one answered. Knocked again. Finally answered. Don’t know her name, but she said she was busy and could not take me. Okay with me. Came back at 555 p.m. Knocked, no response. Few minutes later, knocked, no response. Few minutes later, knocked no response. Finally, she yelled through the door that she was with someone. I answered back… you should at least acknowledge the knocking so that I know to wait, although with a 6 pm apptmt, thought it was reasonable to be there at 555 p.m. Then, 602 p.m. comes along, I knock, no answer, knock again, no answer. Finally, she opens door and says I am interrupting. I commented that she had many opportunities to tell me that she was running late, or not to knock, or not to come until exactly 6 p.m. There was no sign on the door either to state that a session was in progress or not to knock.
Needless to say, I walked away. This masseuse needs to go to Customer Service 101. Rudeness is unacceptable in this industry. You will not succeed if you don’t have minimal courtesy. Your business should not exist, or should run without you. Shame, shame, shame on you!!! No response from you would give any credibility.

I just had the most wonderful massage today from Lara! I’ve been looking for a great massage therapist at a reasonable price and I’m so glad I’ve found her! Not only is just good at what she does, but she includes you in conversation before and after and also communicate with you during the massage. I will definitely be back!

I had the most amazing massage today and I feel wonderful! I have a stressful job where I sit at a computer all day and I tend to get very tense. After my appt… I walked out of the studio floating. I felt sooo much better. The rest of my work week will be a breeze. I’m definitely going back again. Thank you!

I had one of the best facial and massage today. She is great. I didn’t even want her to finish it. I have a 6 months old baby and needed a little bit of me time and True Skin was the right choice. Thanks Lara!

Thank you Lara, for the yummy hot stone massage! You paid attention to the areas that needed it and my lower back is less tense.
She really cares about getting good results with people and is thoughtful in her approach. Also, Lara’s skin is beautiful and glowing so I can’t wait to come back for a facial. I will definitely be back. I especially love her space, which is peaceful and calm with a view of the water. :)

I had the most amazing massage and facial today by the owner, Lara.
Her place is very clean and adorable. It has a great view right next to the water!
I had been in much need for a good massage because I am always stiff (especially in my line of work). She asked what areas I believed I need focusing on and she really worked out those tense muscles!
The facial was really great too! I felt very relaxed. She was also very informative and let me know what she was doing to my skin and gave me some suggestions.
If you work period, you definitely deserve a good treatment. Trust me. So I’m glad I came here!