Alamo Med Spa

It has been 3 weeks since my dysport treatment as reviewed above. I saw the Doctor after the treatment as I was having one droopy eye but both eyebrows were being pulled in a downward direction rather than an upward direction (eyebrow lift). When I had my follow-​up visit the Doctor told me that my eyebrow lift would come back in 3 weeks. It has been three weeks and eyebrows are still being pulled downward. Droopy eye in on eye is still apparent. I developed terrible eye burning in both eyes which is starting to disappear as the dysport wears off. I have also developed a twitch in my lower left eyelid (don’t know why but I am making an assumption it has something to do with the dysport). The treatment was devastating to my appearance but now I have also experienced 3 weeks of physical discomfort.
I am not sure what went wrong here but this has been a frightening experience. Keep in mind I have had botox and/​or dysport for more than ten years without incident.

I logged on to Unilocal to leave an update of my recent visit to Alamo Med Spa and to comment on how wonderful Jennifer and Dr. Sarma’s services were. I was very surprised by the reviews made by Jean and Tiffany.
I’ve been going to Dr. Sarma for over 7 years and never once have I felt that she has taken advantage of me financially or emotionally. In fact, she has talked me out of procedures that I thought I needed because they would be a waste of money for me. «Not yet my friend, you don’t need that yet, when it’s time, we will do it». That doesn’t sound like someone who bullies people to me. I feel like I am a good judge of character and I have never had the sense that Dr. Sarma simply does this for a paycheck. She is very caring and kind. When she looks at my skin, I can tell she is evaluating every inch of it to give me her best and honest suggestions.
Skin care is a science, and it takes more than one visit for any doctor to get to know their patient and to understand how that person cares for their body. I see her at least 4 times a year and I trust that I am in the best of care. She is a wonderful doctor and person. I would hate to see anyone miss an opportunity to be seen by Dr. Sarma because of these reviews. I have and still do highly recommend her to any of my friends that are in need of facial treatments.
While I’m here, I want to give an update on Jen. I’ve been getting facials from her for over 14 years now and I swear she has healing hands. Her facials are soothing and, not only does my skin feel amazing when she’s done, but I also feel rested and refreshed. She has taught me to practice good skin care on my own. I often get comments on how healthy my skin looks and that is because of Jennifer. I only wish I had time to tell the heartbreaking story of my daughter’s best friend acne challenges and how Jennifer transformed her skin and her sense of outward self.
I really was going to leave a short update but I felt the need to tell my story and theirs. I feel very fortunate to have found these two wonderful people that are so skilled at their crafts.

My friend and I went to Alamo Med Spa two weeks ago for Botox. I told the Dr. My typical number of units and she told me that I was wrong and I needed 5 more units. I felt somewhat bullied and finally agreed. I now have one droopy brow and one overly arched brow. It looks terrible. She then proceeded to try to force my friend into additional units and refused to be directed on the locations that my friend would like her injections. Basically, the doctor bullied us into buying additional units and I now have a lopsided brow. I STRONGLY recommend that you not go to this doctor for Botox. It was more expensive and total up sell, plus poorly administered. Counting the days until my brow gets back to normal.

I was referred to Dr. Sarma by a friend whose skin looked great. I was very, very impressed. I had been to another doctor for the same issues where I live and I was hard sold to buy all kinds of treatments… but never even got to see a doctor and all services were going to be performed by the assistants. Dr. Sarma came right over to me when I walked in and shook my hand, was warm, knowledgeable and definitely not pushy at all regarding any kind of hard sell for their products or services. I I have some pretty serious broken capillaries on my face as well as a type of dermatitis that my doctor at Kaiser could not treat even after two years. She personally examined me and actually told me even though I am 64 that there was very little I really needed to do but she told me honestly what I needed and it was exactly what I already knew I could use. She took one look at my dermatitis and knew exactly what it was that I had even though my doctor at Kaiser could never tell me exactly what it was.
I had already priced out the services at another dermatologist and I found that she was quite in line from a pricing perspective. She took a lot of time with me after the treatment to tell me what I needed to do regarding icing and protecting the area. I was surprised at how patient she was and at how confident shemade me feel about the procedures. I get a little nervous sometimes with new things especially when you know that they’re going to hurt a little but she made sure of that I was very numb with a special cream before she started and kept checking in with me all during the procedure. I was surprised how much of the damage she was able to repair in just one session although I am going back for at least 1 more because my veins on the face were very deep. I have very little redness or puffiness this evening even though I had a second procedure where she went all over my face with a light treatment because of all my age spots and unevenness and I can actually see an improvement even with a bit of redness that remains from the treatment. I would very highly recommend her and I have two other friends who already go to her who kept telling me that I should drive the hour from my home just to see her and I’m very glad I did. This is a very professional place that will not hard sell you treatment so you can feel very comfortable once you go there for one thing that you are not going to walk out with more than what you feel you need. Easy parking too in their lot. Happy to finally found the right place to get rid of my embarrassing skin issues.

I’ve written a give stat review before and for some reason it isn’t showing up on Unilocal.I’ve been coming here for a couple years now. I get dysport (alternative to Botox) and juvaderm, latisse, as well as my skin care régime regularly here. The doctor has always been wonderful to me, her work always look symmetrical and natural. She will tell me when I don’t need something I want which is huge. Recently, I got the IPL laser. Three treatments and I LOVE the result! My skin is more even, the pores are smaller, and overall looks fresh and youthful. I’m sorry these people had a bad experience but I have never had a bad experience here. I always come back and will continue to come back. Take Unilocal with a grain of salt sometimes. They obviously filter and pick which reviews to post and will not post good reviews of the business doesn’t pay.

This place is amazing! The best in Danville — Stephanie did an ipl she explained everything to me and I had amazing results! The don’t dilute their Botox — this must be from a local competitor! Very reasonable prices and a very relaxing day spa! Get on their email blast — they have great deals!

Love Dr. Sarma, and all of the girls in the office!! I I have been doing what I can do stay young looking… well lets just say I am not a rookie when it comes to botox. .went in for a laser special they had, and will now only see Dr. Sarma… She knows what she is doing. She is honest, and I trust her. She could have made a lot more money off my first visit, but was honest and said that treatment was not what I needed. She has made me look younger and better than ever. .every visit I have had has left me feeling amazing… I have referred all of my friends to her as well… wont go anywhere else now. I have had more than a few people ask me what I have been doing… love her! Love her love her! Highly recommend… cant endorse her enough!

I never thought I’d be one to spend money regularly on a facial until I came here. Jennifer Lara is amazing. She has the hands of an angel. I am absolutely addicted. I get her DermaSweep facials and she seems to customize them for me everytime depending on what bothers me or what I want. She always includes her signature routine, which I love, and then adds to it what I need. The end result is ALAWYS me leaving happy, refreshed, and truly GLOWING. I kid u not. .. GLOWING. Her hands really are magical, she is so skillfull. Her facial bed is warm and comfortable and her work enviroment is always quiet and pleasant. I am a nurse and have to wear a mask at work, so I always seem to breakout in the areas my mask covers, but after I have had a visit to Jennifer it all seems to clear up so I know the facials are good for me as well as being theraputically relaxing. She also works with your budget and offers you specials when available.

I have been an AMS client for about 2 years. In that time, I have received top-​knotch customer service every single time I’ve come in. Everyone on the staff are accommodating, helpful, friendly, willing to answers questions and let me know about specials and pricing deals. I have been very pleased with the results of all of my treatments. I have full confidence in Dr. Sarma and her colleagues, and they do a terrific job minimizing discomfort. Additionally, appointments are easy to schedule or reschedule. Overall, I am a very satisfied customer and will continue to drive from my home city of San Carlos to remain a client here. I highly recommend Alamo Med Spa!

I have visited this place a few times to inquire about their services… just bought some skin products… the receptionist was friendly but not very knowledgable… I have not met the dermatologist yet… the place seems cluttered with too many products for sale…

I first became aware of this clinic through an IPL special to try and remove some freckles, melasma and discolorations from my face. I was so impressed with my preliminary results that I decided to purchase another 3 IPL treatments. The results have been dramatic and now I am very happy with how my skin looks. Dr. Sarma and her staff are very nice and professional. I’ve been back to see her 3 times so far and plan to continue using her services.

She is the best! Been a patient 6 years. Always professional and sweet. Knows what she is doing and reasonably priced! I will be a life-​long customer.

Went and saw Jennifer today she not only has helped me with getting my skin to look amazing but has taught me how to keep it looking good! She is super nice, very helpful and she listens to what you need and to your concerns! I absolutely recommend going to see her and the rest of the staff it was the best decision I have made!

I have been a patient of Dr. Sarma’s for two years. I first sought her out because I had broken facial capillaries from what turned out to be overly rough facials from a highly rated salon (sometimes those steamings and scrubbings do damage, even if they feel good). Dr. Sarma repaired the damage, and I asked about additional treatments to keep my thin (and yes, mature) skin in good health. I’ve been back to her more than a few times over the last 24 months for laser treatments and fillers. I had some treatment repeats because I lost weight (unfortunately, the skin doesn’t always keep up with the loss of the underlying fat layer). Dr. Sarma is extremely caring, effective, and what I truly appreciate is that I feel like I’m a valued individual patient. Bottom line, I trust her guidance. I’m a great fan of the Alamo location, which includes a great selection of products.

The place was hard to find in the mist of all the construction. The inside has a nice setting. As for my experience, at first Jyothi (Joe-​thee) Sarma, M.D. seemed nice and the receptionist seemed nice too. However, when I had concerns and attempted to inform someone, no one followed up. I e-​mailed and called the facility and was assured that someone would get back to me. It has since been almost 4 months and no follow up. There is no doubt that this facility is all about the money and NOT the patient. If I could I would give this place ZERO stars! Horrible patient care and follow up. They will only return your calls if its to collect your $$$$.

Dr., you need to learn how to behave working for spa or at least have a nurse to assist you. Perhaps you should just stick with your internal med. Have you even had training in cosmetic dermatology? Perhaps you should first get familiar with some cosmetic terms and teach your staff Cindy (?) correctly. Thanks to both of you, never going back to Aspen med spa.