Don’s Moving & Storage

Don’s Moving didn’t even move us but I have to write a review anyway.
I contracted with them to move my elderly mom but one day before our scheduled move day my mom took very ill and ended up in intensive care at the hospital. I had to cancel the move altogether due to her health changes.
The people at Don’s were understanding, kind and easy to work with. They refunded all the money I paid towards the move and even asked how my mom was doing. I was so touched and impressed with them, especially Rose, Glen & Charles, that I would go to them again should we have to move and would tell anyone they would be in good & caring hands.

Don’s Moving did a great job moving a relative from Long Island to Albany. The crew was great — very professional and personable. The truck was also very clean. They were very careful and nothing was broken or damaged. I would definitely use them again!

These guys were MORE than helpful. The movers were friendly, the price was great and we are happy to say that nothing was damaged in our move. We were moving out of state and they were able to accommodate easily for that. We would DEFINITELY recommend Don’s to all of our friends and family. It was as easy as it gets. They took everything out of our old place, packed it nicely in the truck and moved it all in to the new place without any issues. Thank you Don’s for all your help and expertise! It made our move SOOO easy!

I contacted the office because I needed assistance moving into a new apartment. Glenn helped me out and gave me an accurate idea of both the cost associated with the job, and the process as a whole.
On the day of the move, both gentlemen arrived promptly at the old apartment. They loaded my belongings into the truck, taking extra care with my more delicate pieces. It was also nice that they placed a carpet down so the floor stayed clean!
We arrived at the new apartment, and all I had to do was unlock the door for them! They gently placed everything exactly where I wanted. This made unpacking and settling in so much easier.
I will be using Don’s for all my future moves. They are my go-​to moving company in the Capital District!

Quick, professional and a decent price. Exactly what I want in a moving company. Thanks to Glen and his team!

I can not recommend Don’s moving and storage strongly enough. I needed to help my father with a fairly complicated move. He was downsizing, so we were going to move part of his household from Albany to New Hampshire and the rest cross country to Oakland, Ca.
They came on time exactly as scheduled, did a great job packing everything up and were done very quickly and efficiently. The next day they delivered the New Hampshire shipment. They were polite, efficient and took great care with the furnishings and the property.
They also arranged for the cross country shipment which was delivered with equal efficiency and care.
No damage, nothing lost and a very capable crew on all ends of the move.

I highly recommend Dons moving and storage. Everyone in the office were great and knowledgeable, they gave me a great peace of mind. When it came time for the move the guys were outside my house no later than 9am. The movers were a great group of guys. They moved my furniture fast and friendly leaving no damage on the walls. They know Albany like the back of there hand. They saved me a extra 130 $ because of how fast they moved. Very professional, I know moving is one of the hardest laboring jobs but these guys are pros wouldn’t call anyone else.

friendly guys who seemed to have fun working together and with us. they worked hard and were very professional and helpful. however, several items were damaged even if slightly. first, they broke a wheel/​caster off my weber grill. i did not discover this until later on and this took some doing on my part to repair. it will never look 100% again. secondly, they scratched one of the black tempered glass shelves to our tv stand. when we were attempting to put the shelves back on at the new house we could not at first figured which one went where until one of the guys said oh yeah the scratched one goes on top! well I knew it was not scratched when we left the old address but I said nothing as it was a very awkward moment and i had a lot else on my plate. what would I have accomplished by saying anything so I bit my tongue. i have put black electrical tape over the three and a half inch scratch. lastly, they broke part of the hutch on our office desk. there is a scar where i glued it and the part does move some when touched but structurally it seems to be ok. overall a bit disappointed. wish I hadn’t tipped them so well now.

I needed a small move done somewhat last minute, a bed and about 20 boxes — 15 miles. Several of the local movers were booked, but I managed to receive quotes from two local companies when I called Don’s, one was a little too early for comfort and the other was pretty expensive for a small move. Don’s had good Unilocal reviews and quoted me a reasonable price for the move, and were available two different days! One of those days was Memorial Day, and was quoted at normal prices. These factors led me to snap up Don’s for my move.
Four days pass, and this morning (Friday) I got a call from «the manager» at Don’s stating that they would have to charge me an additional ~$ 300 because the move was happening on Memorial Day and encouraged me to seek other movers. They could care less what they had originally quoted me. They could care less that they had originally given me a choice between two different days, nor that it was probably too late to get a different mover. «The manager» wasn’t even able to admit that he was at fault, constantly blaming his incompetent employee — with that knowledge, I sure am glad I didn’t let them handle my belongings.
I believe this exchange has shed some light on the type of business being run at Don’s. It’s worth reading the BBB exchange they had with someone else as well, they eventually resolved it but not without a bunch of kicking and screaming.

Great Movers. On time, professional, pleasant, hardworking. Mark (our estimator) was great and gave us some tips on the pack, etc. Even lent us wardrobe boxes for hanging items at no charge! The three movers we had (Mike, Kenny and Tony) were amazing: tireless, careful with furniture, fragile items, up/​down stairs endlessly with boxes on both ends of the move with a smile the whole time. Everyone was so pleasant… it really does matter what mover you use. I WOULD 100% RECOMMEND DON’S MOVING AND STORAGE. They were fantastic, reasonably priced and there were no surprises.

Great movers! On time, friendly, very helpful. I moved onto a busy and narrow street and they handled it very well so that I didn’t have to worry about anything. Would recommend to anyone.

These guys were top notch. I needed to relocate for work due to a recent promotion. The owner Glenn was very accommodating. From the moment the move was scheduled they made sure that they stayed in touch to keep me up to date on any changes that would need to take place. The movers were professional, personable and treated all my properly with the respect. They truly care about ensuring your move goes flawlessly. Excellent job! I will be using this company next time I move. Thanks again for making my move less stressful. I would highly recommend this company to anyone who is looking for a moving service.

These guys did a great job. On time, worked hard, friendly. They treated our stuff like it was their own. They took all the stress out of our move. I have already recommended them to a friend.

These guys are great. Mark was able to schedule our move at the last minute and send us three guys. They were professional, friendly, fast and efficient. They even helped us put the beds together. I would recommend them for your next move.