After making an appointment I showed up five minutes early, they told me that they were 10 minutes behind so I have to wait a little bit longer, 15 minutes went by, i went back and they told me 10 more minutes… I went through this about three times. The man who did my nails was really nice, although I felt he was rushed, my cuticles on specific nails are very messy and I also had a crooked nail(which I pointed out to him but he just said it was fine.) Another problem I dealt with was he cut me! and I was bleeding all over but he refused to clean it up or anything so I had blood everywhere and he just kept going and putting chemicals on my nails and it hurt and burned extremely bad! and all he had to say was«whoops sorry» and continued filing.(i’m quite disappointed in my experience and I let them know although I had pointed this out to them and they made me pay the full price) I feel very sad about this experience.
Kristin M.
Évaluation du lieu : 3 Portland, OR
Great for last minute appointments, they got us in on Labor Day weekend when no one else was available. And not because they’re bad– they were great! Cindy was really fun and they have great prices!
Shannon B.
Évaluation du lieu : 1 Albany, OR
They don’t do real glitter tips, horrible communication. Went in and was told 33 for glitter tips and 15 for my 7 year old to get a manicure with a design, but to come back in an hour. When I came back I told the woman a manicure for my daughter, then it was a guy that did my «glitter» tips. I had long nails on all but two of my fingers. First he tried to talk me into painting on the glitter and I was not going to do that. Then I was shown unfinished tips. They looked strange to me but I picked one. Then he asked to trim down my nails… he cut them all off. I was beyond confused at this point. Before I could say anything they asked me what color for my daughter, I said ask her. They showed her a box of nails painted different colors. She picked her color. Next thing I know the guy is bringing out a box of blue tips with iridescent glitter pre glued to it. At this point my daughter was nearly done so I figured screw it I will get the funky nails and get better ones somewhere else next time. Now I know better. They brought out what I thought was a dryer for my daughter. When he said it had the light I asked if that was safe as my cousin who is in beauty school said not to use the lights on kids under 12. He assured me it would only be for a minute or two. Turns out it was for several minutes 4 times! Then while I was drying they sent her to wash her hands she didn’t have a design so I asked several times where does she go next and got no response. When it came time to pay they told me oh it will be 25 for her nails. I was still trying to figure out what happened to her design! They did the gel on my 7 year old with out bothering to tell me that was what they were doing so the flower she was expecting was not going to happen. Then they tried to tell me well that was what you wanted. I was not asked just shown some colors, and my daughter was very upset she didn’t get what she was told she would get. They finally decided we would only pay the 15, but my daughter still has no design. I would not recommend this place their practices are shady, they don’t communicate to you and they do not do acrylic properly. My nails are very sore now also. Overall it was not a good experience.
Andra E.
Évaluation du lieu : 4 Albany, OR
Great work at very good competitive prices. Gel nails that look great and no lifting, even when I’ve neglected them going in every three weeks(plus) at times. Great pedi’s as well. I find it relaxing in part because the technicians aren’t trying to talk your ear off when you’re really there to decompress and have a moment to yourself in your day. No loud music and the tv is loud enough to hear if you’re trying to, subtitles being on helps with that, and not too loud if you’re not and trying to tune it out. Many sets of nails there and plenty elsewhere before finding them and they are by far the best I’ve ever had, that’s saying something considering Ive had many sets considering my 43. Do not hesitate to take a chance on this place, you won’t be disappointed. I would give them a 5 but the one thing I think that could use improvement would be the wait. Appointment or not you’ll be waiting an average of 10 minutes, but to be fair I don’t think I’ve been to any salon that runs on schedule all or even most of the time. I think that’s just the nature of the business and in this case I know they do their best to accommodate drop ins and that’s not something most salons do so considering those circumstances they do a pretty good job of being close to on time.
Melissa S.
Évaluation du lieu : 4 Seattle, WA
Came here with 2 friends for a little girl time. The pedicure was great. My nails look great and they even painted cute flowers on my big toes. My one complaint is that they are super busy and had lots of people walking in looking for appointments that were asked to come back later. Also, the owner had the phone sitting next to him so he could schedule appointments while doing my friend’s pedicure. Price was reasonable, $ 25. FYI, they don’t accept debit or credit cards. You need to bring cash or write a check.
Laura S.
Évaluation du lieu : 3 Lakeview, OR
A friend of mine made an appointment for the two of us to get pedicures this afternoon in preparation for a big night out next Saturday(OMG can’t wait to review Morton’s the Steakhouse, Ground Kontrol, Portland City Grill, and the Portland Opera!). We showed up right on time for the appointments, but wound up having to wait just a couple minutes for seats next to each other to become available. I am not a big«girly girl» and my feet stay firmly planted in combat boots or Birkenstocks the majority of my waking hours, so this was a little out of my comfort zone. It was nice to have a warm soak and salt scrub massage though. My nails were trimmed, buffed, and oiled before they started in on the French design with a couple small snowflake like white flowers hand painted on the big toe. They put a nice silver sparkle in the center of the flower that I liked. We spent a total of about 45 minutes with the entire process. Mostly gossiping back and forth between ourselves, as were the girls doing the pedicures. There was not a lot of communication between us and our pedicurists however, and my friend wound up with pink flowers instead of the red she had wanted. After a failed attempt to correct this, we just decided to go with it. The cost was $ 30 and I left a $ 5 tip, I suppose this is about average and I felt it was worth the money. She and I decided to come back next month for another joined appointment, so that should tell ya something.
Brittany L.
Évaluation du lieu : 1 Albany, OR
Went to Excellent Nails today for a mani/pedi and didn’t leave very satisfied. I showed up 5 – 10 minutes before my appt. and went to the back to pick out a color. The guy who was doing my nails was hovering over my shoulder & kept asking me,“is that the one you want”? I don’t like feeling rushed, especially when I show up early. He didn’t give a very good massage on either my hands or feet. Even though I called ahead to make an appt. he started rushing as soon as walk-ins started coming in. He went super fast and it shows on my nails. I could have done a better job of cleaning up my cuticles myself! I paid the full amount but left a small tip. Needless to say, I won’t be going back.