Fisher’s Custom Design Jewelry

I highly recommend this place. The customer service is above and beyond amazing. I’ve been in twice both times the woman working (I wish I knew her name) was super friendly and helpful. First visit, I brought in a family heirloom ring that I wanted a little more information on. She gave me an appraisal, a background on the stones and metal, and cleaned the ring. After taking up almost an hour of her time, I asked her what I owe and she said that it was free!!! I went back today to get a wedding band that my fiancé made me stretched a little bit. Again, super friendly, forthright about what I could reasonably expect, and immediate service. Remembering my previous visit, instead of asking what I owed, I rephrased the question and asked if I could please pay her for the help. She refused. So nice!!! I left with a warm heart. Awesome!

I Recently bought an engagement ring on Blue Nile and wanted to make sure the GIA report matched the actual diamond that was on the ring and was appraised at the right value. Now a days there are so many scams from buying on the Internet and no one wants to get ripped off. Blue Nile had a good reputation and delivered when the ring came in the mail. So the next step was to get it checked by a local jeweler.
I Called another jewelry place to see if they did appraisals and he said he would charge $ 550 to check it and needed an appointment. I didn’t agree to the price so he recommended I check with Fishers in Albany. I called Fishers and was told that my engagement ring can be quickly check for free and if I wanted it appraised it would cost around $ 100, which was reasonable. So I walked in and Krista was more than glad to check my diamond and GIA. She saw that the diamond inscription number matches the report and even gave me a rough appraisal of my diamond. Her customer service is top of the line and I plan on coming back as a valued customer for
Future purchases and any jewelry needs.

This is as good a wedding announcement as any I will make, guys! Some of you have known Trung and I since we met. We’re sealing the deal and getting married sometime in the next couple of months.
We were actually introduced VIA a Unilocal party his sister brought him to (back when we did stuff like meet in person at DYL’s) about 6 years ago. If you don’t know what a DYL is, don’t worry about it, that liquor soaked chapter of our lives is over. Heh, right.
Anyway– Fisher’s. The first time I came into this small Solano storefront was a few years ago in December. I parked in front of the shop to get a haircut at Supercuts across the street. After my cut (which was okay!) I noticed a festive holiday party was underway and checked out Fisher’s Custom jewelry, had some champagne, and chatted up friends and family of the jewelers featured there, as well as some of the jewelers themselves. I had a great time but didn’t buy anything.
After shopping around a little bit once we decided to get engaged, we really hadn’t found what we were looking for. Yeah, I’m kind of a control freak/​opinionated about jewelery and this wasn’t something Trung was going to purchase on his own or surprise me with, so we ended up going the custom route here.
Once the process started it was so comfortable we knew we’d come to the right place. Not only convenient for us because it’s here in the East Bay, but also not pushy, or sleazy, or loud and overwhelming, but just easy going and down to earth. It was incredibly fun and a little nerve wracking to choose everything myself, but we used a estate piece that’s pictured in one of the business photos here on Unilocal as a model and inspiration– it’s a little larger than mine, and of course vintage, so mine has that vibe but it’s brand new and in yellow gold.
I think the most fun part was selecting a loose diamond. Christa ordered a few in our price range, that would work in the setting, and I got to check them all out. The choice was clear– and size DOES matter in this department, as much as I thought otherwise when the process started. Wink.
Now that I’ve had my engagement ring the better part of a year, I still love it, and our wedding bands are almost done. As fate would have it, one of the gentleman I met that night in December happened to be the jeweler Trung chose to custom make his band!
I highly recommend Fishers. I feel they offer a good value for their services and pieces, and really make you feel like part of the family once you start working with them. We’ve been able to pay in installments, pay by phone, receive lots of personalized attention, and just have a good time when we come in.
I can’t wait to see our bands!
Cheers and big Hugs to the Unilocal Community.

Being a really picky lover of fine jewelry I’m pretty hard to please. But Fisher’s is one of those really great neighborhood jewelry shops with a professional, welcoming, honest and generous staff… in particular, Krista and Toni. I’ve been shopping at Fishers for years and have always had a wonderful experience… from purchasing the smallest item for my daughter to having custom pieces made for myself. When it’s time for gift giving my husband knows where to go!
I’m to pick up a gorgeous ring I’ve had reset and I’m sure I will be as pleased with it as with everything else I’ve purchased from them.

I recently had a very disconcerting experience with this store. I’ve been a customer of Fisher’s since ~2007, and have bought several earrings, pendants, and rings from Krista and Tony, as they have a nice selection of colored gems (Cherie Dori green amethyst & diamond pendant, Dick Strellman lighthouse lens cut topaz ring, Breuner earrings with diamond huggies, etc.) One of a pair of earrings that I had bought from them a year and a half ago, however, simply fell apart last month. Two of my coworkers and I had recently started wearing different pieces we owned to work to show off to each other, and I put on this pair of smokey quartz earrings with an abalone back. When I got home that night, I saw that the top part of the smokey quartz on one of the earrings had broken and fallen off. Looking at it, I could see that the hole that had been drilled for the lever ear wire to pass through had left little quartz on either side, leaving too-​thin walls. Also, the quartz had not been ‘glued’ properly to the underlying abalone, and so the quartz just broke and fell off. So I brought the pair back to Fisher’s for a look 4 weeks ago. A week and a half ago, Tony called and said that Krista could have both earrings, to ensure a match of the quartz color, re-​made for $ 150 (I originally paid $ 250). I told them I thought they should replace them at no cost, since I thought they backed the quality of their jewelry. Tony offered to replace one for $ 75 (same price, with no guarantee of a color match). I said no, so she said she’d confer with Krista. I never heard back from either lady, so I left a message yesterday. Still no call-​back. I called the store this p.m. and got Krista, who told me that I either pay the replacement cost, or I could come and pick them up as is. When I protested, she got very angry with me, kept cutting me off, and said that she was highly offended that I said the problem was her fault. I told her I had never said that, at which point she said that it was her HER design I had criticized (I thought she had simply bought them from a distributor, as Tony told me they came from Kaiser Gems in southern California). She then said that something must have ‘happened’ to the earring, implying that I was lying. I think I would have known if something had hit me in the ear that day to cause the breakage.
Anyway, just a warning to people that shop here. I’ve seen the following comments on this site:
«I didn’t realize my ring came with a lifetime warranty and couldn’t be more pleased with how much they truly care about the quality of what they sell and making sure your treasures last forever!»
«If you wish to exchange your purchase, Fisher’s will happily do so.»
Obviously, these people have never actually tested these ‘warranties’. I’m just glad that these earrings were the least expensive I’ve purchased there. Oh, and did I mention that I also bought a pair of citrine/​diamond earrings and a pair of amethyst/​hematites from Fisher’s on the same day I brought the broken earrings in? Those were definitely my last purchases from Fisher’s.

First class in every way. From the jewellry they sell to the simple, inexpensive adjustments and repairs.
My first choice every time

My go-​to place for fine jewelry. Although a lot of what they offer is beyond my price range, they always have something I can afford that still shows well. Service is the best, although as I recall they do not offer gift wrapping. The showcase several local jewelry designers, too.

I have purchased a number of items from Fisher’s for my wife over many years. The pieces have been loved and worn, some daily by her. Thx Fisher’s!

Lovely staff, lovely shop, excellent work all around. Could not be happier with Fisher’s!

Just went in to Fisher’s to get my wedding and engagement ring cleaned (free service for life when you buy your rings there). Without prompting, the owner checks my engagement ring to make sure the diamonds are intact and the settings are still good. She says she wants to tighten the settings up. I didn’t realize my ring came with a lifetime warranty and couldn’t be more pleased with how much they truly care about the quality of what they sell and making sure your treasures last forever! The selection of rings (which I couldn’t help but check out while I was there) is just gorgeous and they have so many original and special pieces. They really have a range of pricing options for any budget. I rarely leave a business feeling so valued and taken care of. Fisher’s is the best!

Christa and the team at Fisher’s Jewelry are phenomenal! They’ve been fixing rings and necklaces for our family for years. I came to them looking to have a custom engagement ring created. They were patient, knowledgeable and stuck to my budget. They are currently creating my matching wedding band, which I can’t wait to see.
I love supporting this local business who actually cares about each person and their personal taste! I’m so glad that I went to Fishers instead of ordering some impersonal ring online.

I had my wedding ring made here 20 years ago. It was the third ring from this marriage. Long story, don’t ask. OK, here’s the brief version. The first jeweler blew the casting and redid it, but he didn’t have enough white gold, so he used a bit of yellow gold, which gave it an unacceptably yellow color. I only wear silver and white gold. So I lived w/​that ring for a year or so and then took it back to be remade. Why I didn’t choose the same design again I don’t remember, but I lived w/​that second ring a few years and quickly got bored w/​it. A friend was wanting to sell her diamond, so I bought it and in April of 1988 I brought it to Fisher’s and chose a setting. Part of the service they offer is to clean and inspect it yearly. Today I brought it in and was helped by Krista, who bought the store from the original owner a few years ago. I’d not met her before. She asked if I’d ever had the part that holds the stone replaced (I forget the term she used) and when I said no, she commented on the good shape it was in. She said one prong was starting to wear, but given the shape it was in after 20 years, she thought it could last until next year. I’ve always enjoyed going in there and finally meeting Krista was an additional pleasure.

Wonderful jewelry shop on Solano Ave! I took my family heirloom engagement ring there for an appraisal and cleaning and they did a wonderful job with it. I was never once worried or concerned about the ring the moment I dropped it off, even though I tend to be a bit of a worrier. The people there were very trustworthy and friendly from the get-​go that it assuaged any fears I might have had.

LOVE, LOVE, LOVE this place! we got both my wedding band and my husbands band here.
the service here is so personal. we were treated like family. the women that own the shop spent so much time talking with us, showing us rings, talking to their designers and reps to find exactly what we wanted. they put a rush job on my band so i could have it in time for the wedding.
i witnessed one of the women handling a very narcissitic and annoying male customer with such grace and kindness. i wanted to slap him but she provided him with excellent service despite his aggravating style!
also, unlike any other jewelry store experience.. .zero sales pressure.

Rings were purchased here in 1994 and 2007 to very happy customers. Great service that is both low pressure and thorough. The friendly neighbourhood vibe just adds the comfort of this place.

I had my engagement ring made here. It’s a nice place with friendly women working the store. Most of the jewelry here is either A. not my style or B. out of my price range anyway, but it has a welcoming neighborhood vibe about it. That was important to me when I was leaving my precious stones behind.
So I had my ring made here and it wasn’t a complicated design. In fact, I had photos of what I wanted since it was just replacing a ring I had lost. Anyway, it didn’t come out they way I had wanted — close but not quite. I suppose that’s a lesson in having jewelry custom made? Not sure.
But I have confidence in the honesty of this business. Nothing sketchy or questionable about them.