Handsome Devil

Come here at least once a month. Always get a great haircut, exactly what I want every time. Great selection of drinks while you wait and they have TVs to watch any game you’re in to. Staff is friendly and great to talk with. The owners are awesome and funny. The staff does a great job to making sure your haircut is what you want it to be.

I showed up Saturday, December 19^th at approximately 3:30pm. The store hours sign said «Saturday 10:00am — 4:00pm,» and the paper sign stating the holiday hours said the same. The door was locked, the lights were out, and it looked like they had been closed for a while. Maybe they didn’t have enough business to stay open all day. Maybe they decided to take the day off. Either way, a sign on the door or a Facebook update (since there is no business website) would have been nice. I understand showing up 30 minutes before a barber shop closes usually yields a small chance at getting a cut. Even if they couldn’t have squeezed me in, I could have used a couple cigars. Weak sauce.

Honestly guys. I’m here to get my sons hair cut. Not have my hand held. Yes, customer service is not your Dutch brothers atmosphere but again I’m here to get a great cut for my boys. Rob the owner always recognizes us and says hello but he’s not a rear kisser. They can have a pop, watch the game and get a cut. It’s perfect. If you want a conversation you need to go to a beauty parlor. Both have been coming since they were little. This is the only place they want a cut.

There is a reason that this place has so many negative reviews. The atmosphere seems alright until you hear any one of the staff speak. I entered the business waiting to get a haircut as there were a few people ahead of me. The establishments doubles as a smoke/​tobacco shop so I started to browse around to pass the time. I was looking at a couple pipes when one of the barbers very rudely asked «Is there anything I can help you find?!» As if I was being intrusive or snooping around the store unwelcome. I told him no and he turned around in a huff obviously upset at my browsing. To break tension I asked him if there was a roundabout time how long the wait was, his response was rude and sarcastic: «Um… well there are three of us cutting hair, and three people ahead of you, so you would figure 10 minutes.»
Maybe this is just how this man talks, and that may work for him in a social situation but when running a business this type of talk to a potential customer is very offensive and offputting. I’m not your «homie», I’m not your friend, I’m not your boyfriend, so don’t speak to me like I’m a dog. Never returning.
***UPDATE***
After writing my review several months back I decided to give this business another shot. In fact I decided to give them my business 4 separate times after this to make a coherent and well thought-​out opinion (as any sane consumer would do). Here’s what I found:
Pros — Good haircut (most of the time). Staff was friendlier. Good selection of alcohol to choose from (for those of age). All the staples of a decent barber shop.
Ok, enough of that.
After giving some considerate thought about the impact of what a bad review can do to a business, I was going to rewrite my review. As someone who does business advising, investing, and management I figured I would want a fair re-​write for myself.
BUT HOLD UP!
Just like clockwork, right before I was going to update this to a fair 4 stars, «Rob» the business owner just so happens to email me on Unilocal.
Instead of doing what a respectable business owner would do and try to reach out to me to remedy the situation and attempt to have me be a loyal/​supportive customer, his email contained wordage that had the essence of a 3 year old throwing a temper tantrum. Saying that my review was unfair.
Here’s a grown man pouting like a child.
I responded to him defending my review, saying that others I know think likewise about his business.
His response, and I quote (copy and paste): «Your a piece of work. Who are you 2 judge anyone? Im sorry you had a bad day and mommy didn’t give you enough hugs or leave you on the tit long enough. Get a life…»
This is the boy (can’t bring myself to say man) running this establishment. This is how he thinks about his customers. I genuinely feel sorry for the following people: the staff, the insurance company covering the business, his attorney, and the landlord who rents space to this degenerate and who will most likely stop seeing rent payments soon if Rob continues to run this business as he has.
Bravo Rob. Those Mensa meetings really seem to leverage your personality and business. Don’t waste your money here.

I brought my 3 year old in to get his hair cut here today. He is use to getting his hair cut so this was nothing new to him. He has never had a problem with it until he came here. The only guy that was working im guessing hes the owner refused to cut his hair and told another girl to do it. By the look on her face she wasnt to thrilled about cutting a childs hair either. That set the mood for my son. They were not welcoming to him so of course he was quite uneasy about the whole thing. So he wanted to sit on my lap, in my eyes not a big deal. Well she said he couldnt so he started crying. Well he didnt end up getting his hair cut. We’ll keep looking for a «good» barber shop that is capable of cuting little boys hair.

I made a 3:00 appointment. I arrived at 2:50. It wasn’t until 3:15 that my presence in the shop was acknowledged. At that time I was told that Rob was «still out to lunch» and that he «would be back, uhm, I don’t know when». I promptly left, vowing to never return to any place of business that refuses to honor my time.