LensCrafters

Got my first pair of glasses today and couldn’t of had better experience. From start to finish the staff here made it smooth sailing with the upmost professionalism. They didn’t even make me feel old, lol.

So I made an appointment for 6:30 on a Thursday night. I made such a late appointment so I could secure a ride home in the case of dilation without making anyone take time off work — including me. Bonus for appointments late enough in the evening to be after work.
The appointment started with the normal paperwork and such. Then a pre-​exam with one of the ladies working there — the basic depth perception, blow the air in the eye stuff. The woman who did it was pleasant and made sure I was comfortable with everything.
They offer two options for the next part — dilation or a picture of your eye. I hate, hate, hate having my eyes dilated so opted for the slight extra cost of the picture. It was quick and easy. A bright green flash in each eye and we were done. No worse than a bright flash on a camera.
Dr. Fillion saw me shortly after the pre-​exam. He was great and explained everything and even let me check out the pictures they took of my eye (they looked similar to an X-​Ray). He was patient while I made him flip back and forth between option 1 and 2, etc.
After the appointment a very nice man met me to help pick out glasses. I think his name was John, but I am not certain. Either way, he was fabulous. He picked out a few options, let me show him what I liked, and within 15 minutes I had picked out a new pair of glasses. He provided great guidance and wasn’t pushy at all.
All in all, within an hour I had gone from paperwork to picking out a new pair of glasses. I went to eat dinner and when I returned, the glasses were done — within the 30 minutes they promised. Definitely a great visit!