Midas

The guys are super friendly!!! They went above and beyond to make sure I was comftable. They also had a great discount… Midas drive out hunger, if you donate a non perishable good you get 50% off your NY state inspection.

Zero star! Awful place where they overcharge and try to convince you to have unnecessary additional services.
I went in to have my brakes looked at and they convinced me to I needed new pads and roters. And because I am from the city and am apprehensive about driving in upstate weather, I decided to get it done right then. Poor decision ! They overcharged me, I later found out. About $ 60 dollars. And to top it off, they saw that my state inspection was about to be due and kept suggesting I needed engine oil change, x, and y to pass the inspection and estimated the bill to be $ 1200. It is a glimick to throw everything in so you will be mentally okay with paying a couple of hundreds.
A week later, I took my car to another place to have my inspection done and I didn’t need half the stuff they said I needed. And the services I had done, I compared the prices on the invoices and no surprised that Midas overcharged significantly. And the guy at the check in desk, fake nice.
It is a lesson learned, but I would call multiple shops to get a rough estimate always before committing to the work that needs to be done.

Very clean and well maintained facility. Great customer service and thorough work. Customer bathroom very clean and wait is not excessive for work.

I needed to do my routine serving of my car. The appointment scheduling was quick and hassle-​free. Excellent customer service. The store manager (sorry, I forgot his name) was extremely pleasant to converse with and made our wait comfortable. Our car was ready in 20 minutes and we were all set to go. Very good managed and run Midas store.

Nice people at the location, but very pushy. Took a while for an oil change (90min) in spite of being one of two clients at the store. Clean waiting room.

Normally I am weary of chain repair places but these guys were top notch. The folks were friendly and the waiting area is clean and pretty decent with wifi, coffee, and television. I came in without an appointment for front brakes and an alignment on a Friday Afternoon. I had to wait a while but I was pretty impressed they didn’t attempt to sell me a lot of things I didn’t need. One of my calipers was slightly damaged, and they managed to fix it instead of trying to push me to spend several hundred dollars for a replacement. They gave me a pretty fair deal– brake line service, front pads, alignment, fixed a caliper, and even cleaned up my rotors to get rid of the annoying shuffling sounds– for $ 420. Will return in the future for oil changes and minor repairs for sure.

Once I’m in the Albany area and I need car maintenance services, Midas will always be my go-​to. Mechanic Eddie is very thorough with his inspections of my vehicle and leaves me feeling more confident driving my car away from the shop. Bob has also been honest with his recommendations for the the car. I know I’ll always receive excellent customer service every time.

What a truly pleasant experience. I was treated with courtesy, promptness, and everything went perfectly. The service was done quickly, I felt at ease, and I would definitely come back and recommend this place to my friends. Bob who took care of me at the desk was wonderful as well. I would ask to deal with him directly every time as he was a delight. Great job!

Great service, affordable prices. They will not try to sell you stuff you don’t need. They are very honest. I go there for oil changes and inspections, and stuff like that. They are also very friendly. They take a lot of time to explain to you the condition of your car.

I got a good deal on Groupon so I went for an oil change. It took about 1.5 hour for the oil change, which I didn’t really care. I ended up with a quote of $ 1200 for suggested repairs. I actually had a mechanic check a month ago in another garage before I purchased the car. They told me that the car is fine and there are a few things that I need to be aware of. Midas aggravated and exaggerated the problems and tried to overcharged me. Best example is that Midas strongly suggested me to change 3 older tires of my car for about $ 400. I asked another garage and was told that it’ll be $ 380 for 4 tires.

I dealt both with Pam and Bob on 2 different occasions at this Midas and they were extremely helpful and knowledgeable. Their customer service was great as they greeted me each time as soon as I walked in the door and as I waited for an oil change was offered coffee, tea, water or soda. The reception area is very clean and comfortable and doesnt make you feel segregated from whats going on w your car because you can actually watch what the mechanics are doing through large glass windows separating the reception area and the garage. I would definitely return here as both of my experiences have been great. I would also like to mention one of the mechanics, Steve, who did an amazing job with my VW and was helpful as he brought me into the garage to actually show me what was going on. Great job guys!

AMAZING customer service! Pam at the front made a rainy, miserable day infinitely better. They were fast, clear, and made a battery check easy. The complimentary coffee and drinks, free wifi, and TV made fixing my car a pleasant experience. Prices are reasonable and they’re very honest.
Will definitely be coming back here for all my car needs!

UPDATE 6÷3÷14: Forget everything I said in this post, the price I was quoted at that time was way too much and I wish I had taken the time to better research the issue online before agreeing to have them do the work. Instead, I was in a panic living in an area I had just moved to and not wanting to be without my car for very long. I have a different used car today that needed the same exact work done. The quote was slightly more than $ 150. The car being worked on today is a sedan while the car Midas worked on was an SUV, so a price difference is expected, but not this much of a disparity.

This shop is pretty fantastic. I’ve been there twice in the last year or so for an oil change, tire rotation, and a tire replacement. Customer service is top notch and even on busy days, they will have you in and out pretty quick. The mechanic who replaced my tire also took the time to explain some details and showed me a few extra tips on how to properly maintain and pick out tires should I need that knowledge in the future.
All in all, it doesn’t get better than this. It may be a chain brand name shop, but it definitely has the feel of a local auto mechanic’s shop.

My brake light went on just before I got to the hotel where I was staying in Albany for the weekend. This place replaced my rusted out brake lines within 24 hours, and were kind, courteous, and honest. I wish they were my regular garage. Really nice, forthright people.

I would definitely recommend this Midas to anyone. I have been to both this location and the one at 967 Central Avenue and have had a great experience at both; it feels more like a small, family-​owned business than a chain.
The service was WAY above what I expected. I went in on a gloomy, rainy day and was having some trouble with my car that I was pretty sure I could not afford to fix. I was expecting long lines, rude employees and price tag that I, a college student at the time, could not afford.
But Pam and everyone else working there was SO friendly and genuinely seemed to care. And they ended up being able to fix my car for a fair price.
Being a young female who is not particularly knowledgeable about cars, I am always skeptical of being ripped off, but that is definitely not the case for this Midas location.
Bottom line: 5 stars!!! Go here!!! :)