Ramada Plaza Albany

I travel a lot and stay in many hotels. This is the worst hotel I have ever been in. Extremely dirty, old stained mattresses, uncomfortable pillows and the manager is worthless. It is old, run down despite the false advertising that says it is renovated. Bugs everywhere. And they charge $ 120 for this crappy hotel. Don’t waste your time or money.

Starting with the pros: The location is easy to find and very close to the highway for easy access though we didn’t experience highway noise. The king size bed was new and very comfortable and plush. The lobby was nicely decorated, the bartender (sweet lady, didn’t catch her name) was super friendly and sociable, the breakfast was more comprehensive than we’ve had elsewhere. The indoor/​outdoor pool area was nice and didn’t have that gross YMCA smell, which means it’s clean. (You smell chlorine when it’s working over time. In a clean pool you don’t actually really smell the chlorine much.) Plenty of towels and chairs in the pool area and easy access in and out. There’s a fridge and microwave in every room, we rarely have a micro at other hotels and sometimes have to produce a doctors note to get a fridge for medication.
The cons: THE. STENCH. IN. OUR. ROOM. Smelled like a dank basement in a horror movie. It seems as though it’s been wet and was never properly dried out. We were on the 5^th floor. The AC was nice temperature-​wise but the fan wouldn’t stop running no matter what we tried, so was a bit chilly and loud over night. There were about 5 sheets on our bed in various stages of threadbare, but no blanket, see the sentence prior to this one as to why not having a blanket sucked. The decorative doily at the foot of the bed offered no warmth and was ugly as sin; a blanket or quilt would have been nice. The shower controls were coming off the wall, the light switch in the bathroom was completely askew and painted over in that way. The hook on the back of the door was dangling by a single screw so not able to be used. Several areas of the bathroom walls were cracked and stained and looked like it had been painted by a blind drunk. Also the décor within the room left a lot to be desired with the dingy beige paint and the brown trim and doors, all grimy looking and very dated. The hotel-​supplied toiletries consisted of a half-​used mouth wash, a body lotion, and 2 conditioners, one of which was missing about ¼ of it’s contents. Many of the towels had rust stains on them. When we checked in and out we had to dodge bags of trash, piles of linens and housekeeping carts strewn about in the hallway. The «free wifi» only seemed to work on the first floor. We had NO wifi on the 5^th floor. We had to sign an agreement about the hotel being non-​pet-​friendly and non-​smoking, then as we were getting on the elevator someone walked off the elevator with a dog not wearing any type of service dog vest.
Sure we could have complained about these things and normally we would have sought help, however the one individual who checked us in was extremely unfriendly and truly made us feel like we were a nuisance when we were checking in, going so far as to even completely ignore my husbands comment on the weather. Rude. The same individual checked us out and another individual was speaking to her at our checkout and they both made us feel like we were bothering them and interrupting their conversation. She asked if everything was ok but she asked in a way that seemed rehearsed and didn’t really listen to the answer given, this happened to the parties in front of me as well as to myself. The hotel staff seen walking the halls in dirty sneakers and dingy red shirts didn’t give me the feeling that any of them took pride in their jobs or their place of work.
I will never stay on this property again. The nearby Hampton on Wolf Road is a much better option.

Pros: comfortable, inexpensive, mini-​fridge & microwave in room, across the street from a big, awesome food co-​op, decent free breakfast, free wifi
Cons: not walking distance from much of anything, therefore I don’t consider it ideally located (to be fair, that’s kind of how I feel about the entire city of Albany), could stand to be updated, especially the hallways & elevators
It was fine for what it was, but nothing to write home about.

Had to book for a night all other hotels in the area were full. This hotel has seen better days. To start there was pubic hair already in the bathtub I was hoping to put my own in it but they beat me to it. Half the lights were not plugged in too few outlets in the walls but the ones that were there would push into the wall when you plugged something in. The mold under the clear faucet handle was a interesting color of brown the lampshade on the desk had a water stain on it not sure how that got there. Needless to say the hotel needs some work I do like the chain and frequently stay at other Ramada’s that are exceptional.

Where do I begin … That place to me is for ratchet ghetto people that like to start trouble … Let’s just say our neighbors where not the best… Even caught them attempting to break in our room while we were getting ready for bed … Me and my boyfriend aren’t rich but we dress very well all name branded clothing so don’t wear anything flashy I guess or you’ll be the next victim of robbery … LOL we left right when that happened… The customer service is fine … The breakfast is fine also … However the cards to the rooms open anyone’s room which is horrible enough

My best friend and I stayed here for 2 nights while visiting my godson. Found a decent deal on one of those hotel/​flight websites so we decided to book our rooms there. Upon walking it, it is certainly an old, dingy hotel feeling. The staff was OK. The only encounters we had with them was upon checking in and checking out, but the girl checking us in was definitely not in a good mood and was not dressed professionally at all.
The room was a bit more on the icky side. The bedsheets on my friends bed had cigarette burns on it. The bathroom was definitely gross. You were able to see the lime buildup on the shower head, there was absolutely no ventilation in that room, and there were swatted flies on the walls by the shower curtain. Gross.
All in all, we got what we paid for. Personally, I would not stay there again. I’ll put up the few extra dollars to get a better, cleaner room and facility.

hotel was dirty Went for a stay vacation on halloween night, when into bar had 4 drinks 65.00 was our bill thank god service was terrible we may have had more drinks TV was on with no sound showing a breast enlargement show. We wanted to order food but the bartender was wearing an ortho pest control jump suit I know it was halloween but she should have thought of her job or maybe she was. See the room pix spunk on the front of the dressers NON SMOKING ROOM window sills filled with ashes. Rude front desk Deals on the internet not really a deal was charged 20.00 extra for what I dont know GHetto area and staff hangs around looking like hoods

The room was very affordable and not gross– we had a microwave and fridge and it was relatively clean. However, we were on the first floor facing the parking lot– not ideal. Also, housekeeping burst into our room without knocking, even while we had a do not disturb sign up.
The service was subpar — the people at the front desk were rude. The complimentary «breakfast» was DISGUSTING. The eggs and potatoes were not fully cooked, they ran out of bagels, bread, pastries, and waffles before we got down there (an hour before they close breakfast). There was only one person «restocking» the buffet– they were asked repeatedly for more utensils (no silverware or dishes — all plastic and styrofoam), coffee, ketchup, etc. there was no one clearing tables– you had to clean after the people who sat at the table before you.
If you need an inexpensive place to crash, not the worst. But don’t expect much in the way of quality.

Our 2 queen beds were amazingly comfortable, the room was good, and the restaurant was good. However, there was a woman right next door absolutely yelling into the phone. All. Night. Long. That was a nightmare, but there was nothing we could do. Also it was weird that there were a lot of homeless-​looking old guys just… hanging out right outside…

Do yourself a favor and avoid this place like the plague! I reserved a «park & fly» stay with them. Their site promised 24 hour shuttle service at request and stated it was minutes from Albany Airport. BOTH were lies. When we requested a shuttle to take us to the airport, we were told they had no shuttles available (attitude — tough luck!). We had to take a cab and pay $ 26. plus tip to make our flight. The distance from the airport was much longer than a few minutes! Our return flight was the same story. I called twice during the day telling them when my flight would arrive — was told «no problem — just call when you land.» I called twice: first was told I’d get a call back when shuttle left — no call back! I called again, was told a shuttle just left and would be there in 20 minutes — NOT! After fifty minutes waiting outside, a shuttle arrived. Meantime, we had watched several other hotels and Albany Park & Fly arrive 3 — 4 times to pick up their customers! The whole experience was poorly handled by uncaring staff who made false promises! Save yourself LOTS of frustration and DON’T deal with Ramada Albany Plaza!
P. S. Reading «Jecah’s» review — I can only say he/​she must be an employee of Ramada Albany Plaza! It DEFINITELY deserves less than a 1!!!

RUN for your LIFE. This hotel is DIRTY. I thought Ramada was trustworthy but didn’t read enough of the reviews. TERRIBLE. Questionable area. Staff could use some customer services training. Room had crusty white stuff on the rugs and curtains. WHAT IS THAT? Reefer smoke in the hallway. This place is GHETTO.

Have been Waiting for the pick-​up shuttle at the airport for 1 hour and 15 minutes. I was told the shuttle will arrive within 20 minutes on the phone.

I don’t see what people are complaining about, sure its not glamorous but come on people. Its not bad 3.5÷5 but I’ll give it four just because I don’t think it deserves the 2 star average it has now.

Not certain which circle of hell, but likely an inner ring. Appears to have been abandoned in the 1970’s and taken over by vagrants choosing to panhandle behind counters rather than street corners.

ZERO STARS.
Midnight a lady tried to open my room door. How did her access card work on my door???
Luckily I had my inside door latch on.
Never will I ever stay here again. If I have to sacrifice safety just to save a few dollars, I would now think again.
Horrible experience. I recommend another hotel. This Ramada inn is absolutely dangerous!

This Ramada is long established hotel. The facility has an attractive lobby, bar and restaurant. The entire place was clean, and the staff was pleasant. The breakfast is one of the best free breakfasts of any place I ever stayed. It is in the restaurant area so it is spacious with booths and tables. The smörgåsbord of breakfast fare included French toast, corned beef hash, eggs, home fries, cereals and breads. All was well prepared, and I am a discerning culinary critic.
Being an older hotel, the room décor is dated. However it was clean and the bed was very comfortable. The carpets were NOT faded; there was NO peeling paint or wallpaper. We booked through Hotwire and then read the scathing reviews and were concerned. We were happy with our stay and in no way is this place a dump. This is not a 4 star hotel, but it is a clean, comfortable, reasonably priced place to spend the night.

My husband and I work in the hospitality business, 4 and 5 starts resorts. Although when we need to book a room for ourselves I look for the most reasonably priced. I read as many review sites I can because I am very picky about the things that are important to me. Which are a comfortable bed and quiet rooms.
First off many reviews talked about this located in a «ghetto». The immediate area is fine, I didn’t drive around the blocks but got off the highway pulled into the lot and everything is great, no worries.
Checking in was fine but we were given a dirty room! Again, since I have worked in the industry I know these things happen. Housekeeping screwed up, not the front desk. I never had that happen before and my daughter and I got a good laugh out of it.
Our room was ok. One of the bed side table lamps do not have an outlet so it is not plugged in. I had no light, and that also meant I couldn’t charge my phone AND use it as an alarm clock. I had to charge in the bathroom.
There were two good sized holes above the headboard that looked like from a previous wall hanging and the new pictures didn’t cover them. No big deal, just an observation.
The bed was very comfortable. the pillows were squishy and that is good for me, but I travel with my pillow so they don’t mean as much to me.
The dirty room that I had requested to be quiet WAS on the top floor and at the end of the hall. Unfortunately the room move put us near the elevator (no noise) and across from the ice machine. This was used often and could have been noisy for some guests, but I also travel with a white noise machine. So no problem for me there also.
The other things that some guests might complain about was the running toilet and very few receptacles to plug in and recharge! I don’t know about their wifi because again, we travel with our own.
The best part of our stay was the breakfast. Food is something I am really finicky about. I enjoyed everything they served!
So for a cheep room this Ramada has what I’m looking for. Low price, comfortable bed and quiet rooms and I felt our car was very safe in the parking lot.
I will stay here again despite the small imperfections. I mean come on people around $ 100 night. We’re not staying at the Mandarin
here.

Pathetic… .Avoid at all cost!
This may have been a great hotel once, with a pool, convention center, gym, restaurant and bar, lounge, etc. But now its a miserable place… with furniture falling apart, unhygienic linens and useless staff.
Pros: The breakfast was decent probably due to the fact that they have a restaurant onsite.
Cons:
1) When I went to check-​in they told me they don’t have the room and were overbooked. This after the fact that I had ALREADY BEEN CHARGED AND CONFIRMED MY RESERVATION THREE TIMES OVER PHONE AND BY EMAIL. After discussing with the travel website and hotel staff for an hour at 2 am, they provided a King Bedroom (SO SUDDENLY THEY HAD A ROOM). Since we were 4, they promised a roller bed and blankets but none was provided! ended up not sleeping the whole night!!!
In the morning we learnt that elevators were not operating (no signs posted apart from the ground floor). This is a 9 floor hotel, so we had to haul the luggage 7 floors (where we were staying).
I asked for the manager — they conveniently said that he was out of town. The front desk clerk had no idea what she was doing and was arrogant.
PLEASE AVOID THIS PLACE, IF YOU NEED MORE EVIDENCE LET ME KNOW, I HAVE DOCUMENTS AND PICTURES

Pretty good hotel for around $ 70 after taxes! Free parking, breakfast, wifi and water bottles, which you normally don’t get at hotels with more star ratings.
We got a spacious room and everything was fine. I wish the shower poured out more water, but that’s about it! Oh, they also have a fridge with nothing in it so you can store a lot in it!

I wouldn’t stay here if I was homeless. It’s that bad!!! Rooms dirty towels dirty furniture falling apart missing smoke detectors. It’s in the ghetto. There’s really just too many negatives to list guys. Get a sleeping bag and go sleep under an inner city bridge. It really would be a step up from this place.