Robinson Ace Hardware

I shop here periodically, largely when I receive coupons in the mail, or when I need something common, such as a light bulb, wrench, chain saw oil, etc… It’s sometimes a bit pricier than the larger chain stores, but it saves time due to the distances of walking from the parking lot, to the merchandise I want, to the register, and back to the car. They also always seem to have employees around where I am, as opposed to the larger stores where I’ve had to hunt them down. There is also a small engine repair shop, which the larger stores don’t have. Great if you’re having an issue with a lawnmower, snowblower, etc…

Wow they should call this the «Unhelpful Place». Being local I try to support the economy as best I can. The proximity of the facility made it worth seeing how they operiate via a few small items. To sum it up, completely rude & not knowledgeable of what they barely sell.
Today the «manager» yelled rudely at a kid helping me. Failed patheticly to find a simple ½″ lock washer or tell me the material the «fiber» crush washers were derived from. The place is small & cluttered with OVERPRICED merchandise piled to the roof. A 5 minute trip to Home Depot revealed 2 stainless washers for $ 1.27 as per the 90 cent cardboard «fiber» washer the «manager» new nothing about.
I have come to a conclusion, we live in a free capitalistic nation. Businesses that keep a good inventory, clean shop, & friendly well trained staff will do well, therefore grow. This growth offers a chance to help the customers who got them there with both a premium shoping expierience & trained staff.
I prefer to frequent establishments that don’t need to rely on gimmick (a national franchised neighborhood hardware store) to entice customers.