Sherry’s Kitchen

I ordered a basket for my co-​workers son who passed away. Paid by a credit card and never seeing the charge kept calling and they (Sherry and Amy) said it was delivered and my card would be charged. To this date three weeks later I found out no basket was delivered and my card was never charged. So fed up. Will never ever use this delivery place again.

Have used Sherry’s for a number of years with satisfaction.
This year I had a food basket sent to my mother (who lives in town next to Albany) for Mothers Day, and according to my mother and brother, everything in the basket was stale or bad. When I wrote this to Sherry, she was very defensive and disbelieved that the whole selection she sent was not acceptable. I asked for a refund and she said not without returning the basket contents, which had already been thrown out. So that not being possible, and her not refunding $ 70 for the basket contents, that will be my last order through Sherry’s.
I’ve been in my own business for years and when something is not right, I make it right — including refunds. Too bad that Sherry doesn’t see that as a way to keep customers!