Zaxby’s

Zaxby’s is one of those places we make sure to stop at when passing through GA. The chicken is on par with Chik FIl A. The menu is different and unique when compared to the other main fast food chicken restaurants, so take your time when looking over the menu for the first time.
We really enjoy the zalads. You get a good piece of chicken and lots of fresh ingredients on the salad.
They also have Coke Freestyle machines, which are still a differentiating factor for us since most restaurants do not have them.

This place is pretty good. I ordered a large chicken plate with no cole slaw and extra bread. I got the tongue torch and ranch instead of the Zax sauce. The only complaint I have is I was jipped on the tongue torch sauce; I only received a bit more than half a thing of it. The food was good as I expected from most Zaxbys.
There is no wifi in the store that you can access.
They received a 100 on their last health inspection.
The bathroom seemed a little dirty.

Only used drive thru while home for Christmas, but staff was friendly, fast and efficient. Order was correct and food was hot and tasty. I’m a fan!

Customer service ²⁄₅
Cleanliness ⁴⁄₅
Food Presentation ⁴⁄₅
Welcoming ¹⁄₅
Service time ²⁄₅
Decore ⁵⁄₅
Food 0.5÷5
At first walking in to Zaxbys we noticed the amazing décor friendly 80’s theme. Come time to order the service time was a bit slow. The employees seemed to be depressing and not wanting to be at work. When the food came the presentation and we couldn’t want to dig in. The after affect though was very unsettling and nauseating.

The food here is usually great, but the staff can be hit or miss. The young lady today managed to take our entire order without ever speaking a word to us. We approached the counter and she just stared at us until finally one of us started speaking our order.
If you have any special substitutions or additions (like an extra sauce or toast), they’ll often ignore it, so be sure to check for that before you take your food to sit down. I had to go back to the counter three times today because I kept sitting down to eat and then realizing they’d left something off that I paid extra for. The cooks often ignore that stuff, and the staff up front doesn’t check the ticket when they pull the food down to call your number.

I prefer this location to the one over there by KFC off of Dawson Rd. It’s newer and the crew there seems to be friendlier. It never seems to be as crowded, too. Food is good. I usually get a Wimpy 10 piece wings order and it’s great.

Great salad, great chicken, awesome fries (when I order them other times); Zaxby’s is awesome! This one would have received 5 stars were it not for such impersonal service.