Hy-Vee Food Store

Let me be clear. This is a review of my experience with the Hy-​Vee Chinese Express and NOT the store in general. I have been shopping at this particular Hy-​Vee for years and have found it to be a solid source for many of my grocery needs.
On with the show…
I visited the Hy-​Vee Chinese Express for lunch today. When we walked in the door I checked the time and saw that it was 12:40. I was hopeful that we had arrived during the lunch hour so as to guarantee hot, fresh buffet food.
I opted for the Friday all-​you-​can-​eat Chinese Buffet for $ 6.00. When I checked out the food through the glass before I ordered I noticed that several of the items were almost empty and tired looking.
I ordered beef with asparagus which should have been called dog food and wood. The beef was soggy and shapeless and the asparagus was so woody I couldn’t eat it. I also a chicken green bean dish that was mostly hard undercooked carrots. Lastly I had a garlic pork that was mostly onions.
Nothing was hot.
I am not going to let this happen again.
FAIL!
PS. I forgot that while we were eating in the dining area, two mice came out of a hole in the wall ran around a little bit and ran back into the hole.

This is a great Hy-​Vee, sometimes when I head up to Minneapolis for a Vikings game I meet my parents at this Hy-​Vee right off Interstates 90 and 35!
It’s a perfect spot to meet, They have clean bathrooms, a coffee shop inside and a great healthy food section for snacks for the road!
The staff is always really nice and it’s prices are way better then having to buy water, or soda at a gas stationfor the road!
Way to go!

upon returning to Hy-​vee I found quite GOOD customer service both in store and wine and spirits store as well