B & Y Pest Control

BEST exterminators ever!!. Great prices, great service, friendly and they arrived when they said they would. John was very helpful and took care of the whole property. He was very patient with our overstuffed garage. The second time they came on short notice which was so nice. Now my Mom is using them too. Far better than those chain companies.

I ordered a pest control treatment from this company through Amazon. I contracted the company to perform the treatment and made an appointment with them.
1. Although I bought their $ 100 package for $ 49, they wanted to charge me tax on $ 100 which is clearly a method to pocket more money.
2. Although I live in Rio Rancho, they tax rate they quoted was for ABQ. This tells me they aren’t properly reporting their tax information to the state and are also cheating Rio Rancho out of it’s percentage.
3. Last but not least, they never showed up for their appointment. They didn’t show up, didn’t call, nothing.
I reported them to Amazon who gladly refunded my money and said they would investigate the company and would consider banning them. It is bad enough to miss their appointment and not be professional enough to call and reschedule, but to find they are cheating their clients and the state was my main irritant.