Brake Masters

I had Brake Masters replace the brake booster on my 1995 Lexus SC400, and perform a fuel injection cleaning. The Service Writer/​Manager was knowledgeable and work done promptly. The injector cleaning improved the car’s performance considerably. But the brake work wasn’t done properly; when I picked the car up the brake didn’t engage until the pedal was down more than 2″. It was quite disconcerting to have to press so far before anything happened. Unfortunately, I didn’t have time to take it back, I was headed out of town. I ended up adjusting the pedal rod myself when I arrived in Colorado, a simple 10 minute affair. Why it wasn’t adjusted properly, or a test drive didn’t reveal the problem, I don’t know.

We took my girlfriend’s car in for an oil change. We unfortunately missed their call letting us know that the car was ready for pick up and when we got back there to pick it up we found the car parked unlocked in the right turn lane leading onto San Antonio with nobody in sight. When we went into the lobby to pay for the service and collect the key, we were ignored while the attendant sat on the couch and reorganized some magazines on the coffee table. While the service was friendly when we got there, it became much more cold when we came back.
I had my car serviced their earlier in the day and when I picked it up it was locked and parked appropriately. Later that day her car was parked illegally and left open. Apparently if you miss their call and don’t buy a new air filter, they are going to leave your car on the streets.

John is awesome :) He explained what my car needed, the prices, and didn’t pressure me into anything. Being that I don’t know much about cars, maintenance always makes me worried and scared to trust anyone. Sad, I know. I brought my Toyota in after getting my oil changed at American Toyota last week. At American, they told me I need my brakes «cleaned» $ 55, brake fluid flush $ 130, and other $$$ things that needed to be done that had a grand total of $ 450! Showed a friend of mine the «list» who said American was trying to upsale me. Okay so Monday, 4 days following my American visit, my brakes start acting up. I had been to this Brake Masters before and thought they could at least tell me what’s up. Turns out, its my rotors that needed turning. Nothing else. $ 80 compared to $ 450?! I waited about 1.5 hrs, and was happy driving out of there. My car feels great again :). Just a note: Brake fluid flush at Brake Masters $ 40 flat. EAT THAT AMERICAN TOYOTA.

If your looking for a quick oil change without all the up selling then come here. I have brought all my cars here they use quality oil (Valvoline) and usually have great specials going on they always do a full inspection of my vehicle and always tell me the truth without the sales pitch.