The manager at this facility was completely rude to me. I had to remind her that you don’t tell customers you don’t mind if they leave, you always tell them you are doing the best you can for them, and then do it. I miss the good old days when Candy was the manager at this facility, she knew what she was doing and she took extra care of her customers. I also miss Brian, he worked very had for his customers, it was apparant. I hope Candy and Brian are both reaping the rewards of their hard work. This facility has gone downhill fast. The major complaint I had, before the customer service, was that my rent was going up by $ 15 every 6 months. They get you with a great rate in the beginning and then it become more expensive than anywhere else. Try another location if you’d like but do not rent from this facility.