Hoffmantown Shoe & Boot Repair

Things must have gone downhill in the 3 years since the other reviewer reviewed this place. The last 3 times I have been here for minor repairs, I have been told that it is not possible for Hoffmantown to do the repairs. One time I went in and they couldn’t find my shoe, even though I had the claim ticket and the other shoe.
Save yourself the time and trouble and go to El Dorado shoe repair instead, they are great.

The work was sloppy– had a zipper replaced on a pair of boots and the stitching was sloppy and made it impossible for me to take the boots elsewhere and have the zipper replaced properly. There were strings hanging off, the new zipper was slightly crimped in places and the new stitches are so noticeable it does not match at all.
The price was mediocre and the customer service was not so good– not super friendly and lacked the ability to inform me of other services available. The business needs venting desperately– it reeks of chemicals.
This was also the first time I have had a pair of boots or shoes repaired and returned without even a moderate buffing or cleaning up.

Outstanding. Took in an old, well broken in pair of boots that were nearly at the «oh god I need new boots» point-​scuffed, a bit of a tear in the leather on one toe, worn out heels. I’ve had (and loved) these boots for nearly 8 years.
They promised them back by today (⁸⁄₁₄). I picked them up this afternoon. My hope was the boots would be «wearable» again-​even if not wearable enough to look professional. After all a good pair of boots is expensive!
When I picked them up-​they looked almost as good as new. They were cleaned, polished, the scuffs were gone, the tear was doctored, the heels were new. These are not just wearable but are back to looking dressy! I could NOT be more pleased.
And the entire cost was under 30 dollars-​80 or 90 percent less than what I would have paid to buy new ones.
I HIGHLY recommend if you have an old pair of boots or shoes that you love but that could use some refurbishing that you take them to Hoffmantown. Absolutely wonderful-​and an incredible bargain (I would have paid twice what I paid for their service!)

I actually live in Virginia, but come to Albuquerque on a regular basis. I needed new soles on my work boots, and dropped them off before Thanksgiving. I knew that I would not be back until a few days before Christmas, but the shop repairman assured me this would not be a problem. And in fact the boots were ready when I arrived to pick them up, The new soles cost $ 60, and the work was well done.
Shortly after writing the review above, the glue holding the new sole onto the boot failed and it began to flap like a flag in a hurricane. Fortunately I repaired the loose soles with «Goop,» and they have held up ever since.

Excellent work, done fast and cheap. Today I walked in with a leather glove and a leather belt that needed minor repairs. Eight minutes and $ 5.35 later, I was walking out the door.