MAC Cosmetics

I usually come here a lot spend a good amount of money. Today we came in so my daughter could buy some lipstick. Was helped by a woman with her hair dyed white her name was Maddie, she was the rudest thing I have ever encountered. She helped us for a second then a woman who was white and I’m guessing looked like she was going to spend more money came in. Maddie was no where in sight we picked out what we needed and waited at the counter for a good amount of time only to have Maddie bring the woman she had left us to help and check her before us even though we had been waiting for a while. This woman was apparently a manager in in shock. This was the first time this has ever happened to me.

Went with a friend who scheduled an appointment and I have never been so well taken care of! Both our girls were helpful, asked us what we wanted, and took their time. It was amazing!

I LOVE Mac products and I give a lot of money to them. I have been to multiple Mac stores and have never been treated so horrible. Every time I go into this store I have to beg someone to help me. They are constantly socializing amongst each other and never the customers.

On maybe my third trip here last weekend, I really realized how much I love this store. I always have lovely, helpful employees who share new products with me in a way that (almost) never feels pushy. In any sales situation you have to do what you want, and not what people are trying to get to to do (or buy), but last time I really had a lovely experience.
Let me first share that although I was dressed semi-​nice (skirt and t-​shirt), I hadn’t washed my hair in a while and had been out all day getting hot and sweaty. Also had gone here on an impromptu trip and so I wasn’t wearing a speck of makeup. Normally I might feel strange about that, especially in a makeup place, but I felt totally comfortable.
I was immediately greeted my a woman who looked easy-​going and friendly, not like the usually overdone heavily makeup-​ed types. She helped me get a new brow gel (addicted to the waterproof brow gel, and the maybelline drugstore version is a terrible imitation) and then some new paint pot shades.
She graciously swatches three or four of the paint pots on my wrist (didn’t want any on my greasy face) and I actually picked one more than I thought I would after she showed me a sparkly one.
I must always have good luck at this MAC, but I really think they have good employees and good products!
New to MAC? They make great eye shadows, paint pots (color cream eyeshadow bases), brow products, and concealers. I would try any of those for first timers.

I walked into this store to grab a few things especially my favorite Haute & Naughty Mascara. Had the best service!

I dread walking in to this store specifically because the staff is so rude… in particular this tall slimmed fo-​hawk «male» who is always so short in communicating and a bit rude; I walked in today as I couldn’t make it to the Dillard’s counter and sure enough, no one approached me; I approached this gentlemen who I’ve asked questions to before and he was looking at me like if I was ordering a pizza vs. Makeup (like if I was crazy); he had no I intentions in helping me and simply walked away and continued with his inventory (he was placing items out of boxes). I dislike this place, the atmosphere is just so tense! #lovemysephora

SO I walk in with my 18 month L.O. and it was like I had leprosy. As I walked in, everyone was avoiding eye contact with me and seem to become busy as soon as I step into the place.
I totally understand, its not a kid-​friendly place but DAG how some of us can say «disimula por lo menos». I usually just go in and out and I get exactly what I need. But here is the thing, its always nice when you can get your face all painted up.
One thing that really bugged me today, besides people trying to avoid me was the fact that it seemed like an ex worker came to visit and she was the center of attention while I waited. Everyone was chit-​chatting and she must’ve two make up artist on her face and one was talking away. Not cool. Hopefully this doesn’t happen again, cause I need my concealer!!! Otherwise, I am going to have to go to Sephora next time!!!

I only went into this store because I was wandering along after dinner with my bff. What I like about it is that it is super easy to try the makeup. I think that the thing that sets places like MAC and Sephora apart from all the other cosmetic stores is that ability to try things on. The Staff was very helpful, but not pushy, and I had a nice time browsing through all the choices. I did end up with some new lipstick.