Melba’s Flowers

Excellent customer service, and the most beautiful long lasting flowers! Thank you Melba’s for making my day a little more beautiful!

My wife and I would love to thank Melba and her for the wonderful job she did for our wedding this weekend. Our wedding arrangements were done beautifully. My wife said the first time she went down and talked with Melba she was completely comfortable with her. Melba was on the same page as my wife on how everything was to be done. The flowers arrived on time and were exactly the way we wanted them. My wife and I will always refer Melba to anyone that asks for a florist.

Melba’s is the florist we always choose to use. The flowers are gorgeous, the arrangements are so unique and artistic. They look like a romantic painting.

My husband and I have used Melba’s for about 30 years now. My husband is especially good about sending me bouquets for every occasion so that’s a lot of flowers over the years. We have had a few occasions where there has been a mix up (Valentine’s Day is notorious for this), but we have had a positive response on those very few times. Sorry to hear the gentleman with a delivery problem did not experience the same. Considering the number of deliveries we’ve had over the years, we have had excellent service. As far as the floral arrangements go, they are absolutely outstanding. The best in the city! I would not hesitate to highly recommend Melba’s.

I recently ordered flowers for my daughter for Valentines day… I was actually referred by her school saying they were the best around (we recently moved to the area and I utilized my previous florist regularly) I called to place the order for Valentines Day (Monday) even specifying on the card «Happy Valentines Day». The woman taking the order sent the flowers out on Thursday of the previous week, my daughter was out of school on Thursday and Friday and when she finally received the flowers on Monday, Valentines Day, the scheduled date of delivery that had sat in the school office all weekend and were dried and shriveled… When I called to talk to Melba’s staff about it I was told that they were busy with customers in their shop… haha Apparently, at that point I was no longer a customer… I explained to the woman that I was a customer and she reluctantly heard my situation then said she would send out another bouquet the next day… Today, Wednesday February 15^th, I get a call from another woman from the shop explaining that instead she thinks she can get me 50% off my next order… I explain to her that I think the service I am /​have received is subpar and she exclaims «I am certain you said deliver the flowers on Thursday»… and tells me that she «can’t control the past and if sending out another bouquet isn’t good enough then I probably shouldn’t use them»…haha Amazing… what a horrible experience… STAY CLEAR OF THIS SHOP!!!

I made a large order of approximately 40 centerpieces for my company party. The flowers for our centerpieces were beautiful, but they were 45 minutes late which made us have to scramble to get them ready in time for the party which started technically at 5:00PM. I had called a little before 4:00 and was told that the flowers were on their way, but, apparently this was not the case since it doesn’t take 45 minutes to go from Menaul to Yale.
Rather than keep me in the loop on the status of the delivery, theiroffice refused to pick up the phone and when a cleaning lady finally connected me to someone, they were rude to me.