Mike Nolting – Lorenco’s Salon

I’m really struggling with writing this review. The salon is really nice and my hair cut was good (probably more like 4 stars for the salon), but my stylist was very bristly. I felt like I was inconveniencing her by being there. She kept answering her phone and text messaging while she was cutting my hair and kept mentioning that she was going to be late to Zozobra. I felt bad keeping her and I don’t like to feel like I’m inconveniencing someone when I’m paying $ 50 for a haircut. She was also just not very friendly, no smiles, no real, friendly conversation… I feel like I got her to warm up to me a little bit by the end of the appointment by making self deprecating jokes and being sickly sweet to her, but really I don’t want to have to work at getting someone to be nice to me. A feel like stylists, a customer-​facing position, need to have good customer service skills. Anyway, it may just have been an off day for her, but I rarely get time by myself to do anything for myself and I was in desperate need of a good haircut and a little pampering and I left feeling stressed and disappointed. I probably won’t be back and hopefully, it was just a bad day for her and she’s more friendly to her other clients.