Music Go Round

well I COMPLETELY DISAGREE with J.S.
this is the most friendly and knowledgable staff you can come by. they do what is fair, and I have never once had a problem! good job guys, keep up the good work! what they offer you when trading or selling is sensible for people running a BUSINESS. and in my experience the amount you receive is based off the quality of your product. I’ve bought all my instruments here and will not stop.

I’ve been a musician for over twenty years, and in that time I’ve often bought and sold at music go round locations across the u.s.- not the best of options for value in a trade, but convenient in a pinch. The manner in which I was treated by the Albuquerque music go round staff is deplorable.
Three staff took thirty minutes to ‘evaluate’ my trade-​ins. I was offered a low ball value (as expected). We ending up at a decent compromise. Then, a salesman ‘tested’ my amp and discovered the very defect I had already mentioned. He bellowed, «whoa!!» while looking my way, loud enough to alert the entire store. «What’s that?» He called to me with a chuckle, shaking his head. Another thirty minutes later he approached me and said they were passing on the amp. He cited the issue described and he claimed the compressor was faulty. The latter was flat out wrong (it works fine) and the former he said «no problem» to before his dramatic presentation of what a faulty input sounds like. An hour was way too long to wait for the end result.
I’d advise caution if you’re interested in being treated with respect by any of the staff at this location. The others I interacted with were not friendly either. A lot of pomp and pride. I’ve seen it before. You run in to a fair share of folks fascinated by their own abilities and knowledge of gear, etc., at music stores. But this experience takes the cake for me. These guys are in need of customer service training. I’ll never shop there again. I suggest you pass too.

I recommend this shop for finding just what you need and/​or want for all your music needs. I was instantly greeted by friendly staff, they were knowledgeable and had a lot of fun talking with me and my husband and helping us find exactly what we needed! This is an absolute must stop, even if you just have a curiosity for picking up a new hobby and are being drawn to creating music, they can help you find your perfect fit. They sell several different instruments in several different styles, amps, cords, accessories, etc. They sell used and new items, with plenty of each to choose from to find what your looking for, which is perfect for beginners up to masters

Great store! Very knowledgeable and no pressure whats so ever. Good selection of used items. I was in the market for a used guitar to donate to an under privileged child with the talent to play. I was going to purchase a new guitar but was shown a used guitar that was a better model and less expensive then the new. KUDDOS!

The staff is fantastic! They helped me trade in my old bass for a spectacular new one! I am in love with this store. They are always so helpful and they really know their stuff!

Music Go Round is a part of a national chain of used music stores; however, before you start to think of Guitar Center, stop. The staff is friendly, the used gear is reasonably priced, and there is very little mark up on the necessities such as cables, strings and picks. I have been to other locations of Music Go Round, such as in Chicago, and I was not impressed, but the staff and store here in Albuquerque are great.