I bought a pair of new balance shoes. I didn’t like them. I took them back, one week later. They would not refund my money. They said the shoes had been worn. They were brand new!
Robert M.
Évaluation du lieu : 1 Albuquerque, NM
I had a pair of tennis shoes blow out a couple of months after I bought them. I have had excellent luck with New Balance products in the past, and the shoes have a 6 month warranty. This local store is a private business, and their customer service was very poor. They unapologetically said that they were unable to look up a receipt even if given the date of purchase and credit card. I try to buy local, but this store was so unhelpful that I will go online in the future
Orion A.
Évaluation du lieu : 1 Rio Rancho, NM
Salesman were very nice and helpful. Prices are absolutely terrible. Found a pair of New Balance 1540’s I liked, they were priced at $ 149.99 in this store. I purchased them from another retailer for $ 92.79. They do not offer a military/LEO discount either. I was told by one of the salesman that the owner chose not to offer that discount. That and the roughly 50% mark up will keep me out of this store in the future.
Chelsea W.
Évaluation du lieu : 5 Albuquerque, NM
Great products and who measures and assesses feet anymore? New Balance, that’s who! I was well attended, feet assessed properly walked out with two new pairs of shoes, one for running, one for dance. Also purchased inserts for my high arch, I feel well taken care of, great store for your athletic needs(especially your feet!)