I have had Pizza Hut before and I love Pizza Hut, but this one sucked. I did the 11 dollar online deal and ordered the ultimate cheese lovers pizza. I put the order in online at 8:54 and it said it would be ready at 9:09. I get there at 9:19 and there is no pizza. The girl said that it was not finished. I stay there thinking its going to be 5 min at the most. 25 min late to go up and she says it’s going to be another 5 min. 10 min later I get my pizza no apology no nothing. My buddies and I are eating the pizza and there is barely any cheese on this pizza when it’s the ultimate cheese lovers which means I’m supposed to get 1.5 amount of cheese. The toppings I had no issue with. They were put on good. I am now laying in my bed sicker than a dog from something I ate. Is it the pizza? After this expierence I wouldn’t doubt it.
Peggy B.
Évaluation du lieu : 5 Albuquerque, NM
I thought they are awesome great pizza every time hot & on time nothing bad 2 say about them
Nicole C.
Évaluation du lieu : 1 Albuquerque, NM
–0 I’m not asking for high standards in a chain pizza resturant, but this is just sad. The parking lot smelled like sewer? It’s weird. The windows haven’t been cleaned in weeks. The dining room is dark, quiet and empty, not one employee was up front, we didn’t get greeted, there is no sign instructing you to seat yourselves… we walked around the desk and the«manager» appeared. She asked if we had a carry-out, I told her we wanted to eat in. She grabbed the menus, utensils, and seated us. The menus we EXTREMELYGREASY, and smelled like cheese. The forks were dirty. We ordered our drinks. I walked up to the«salad bar» which is $ 3.79 per plate, which they specifically state, «not the oval plates», they mean the small side salad plates. The bar had regular ice berg, carrot mixture. A few dressings, and right next the dressing was chocolate pudding, cottage cheese, and peaches. On the opposite they the normal salad fixings. She returned with our drinks, we ordered, asked why it was so quiet in here and she said oh you could pay for a song on the juke box. Yeah… our booth had green duct tape, dollar store table cloth stapled to the bottom, some of the tables had empty or half empty red pepper and old disgusting parmesan cheese. Mossy of the tables had the dinner plates and side salad plates on the tables… it looked creepy, who does that?! The pizza came burnt, the sausage and bacon were cold, the cheese was barely hanging on, everything we ordered was cooked wrong and actually our whole order was missing something. The pizza was served on a pizza peel and a flimsy plastic spatula, it was as sad as the resturant. I walked to the bathroom just to see what they looked like, and I wasn’t surprised. They were old, dirty, smelled, they haven’t been properly cleaned in months, the doors don’t lock, the tops of the toilets don’t match, they’re hanging«decorative dried herb»?! Next time I pass by I will have to snap a few photos… there was over flowing trash everywhere, it was gross! I lost my appetite grabbed my family before they could eat and left the food. While getting into our vehicle there was a used needle(that wasn’t there before) right into the gutter. My skin was crawling and I felt sick. DONOTGOHERE!
Andrea J.
Évaluation du lieu : 1 San Francisco, CA
I walked in and inhaled depression. The menus were extremely oily, and smelled like cheese. They forgot to give us our menus, there was no one there and then the service was STILL slow. We left after they FINALLY delivered our water. Do not come!!!
Vincent H.
Évaluation du lieu : 4 Albuquerque, NM
I’m not sure why the other reviewers got bad experiences with this place. I’ve never been here before and they staff were very friendly and fast. They surprised me for sure when they greeted us very politely with a big smile of their face. Never once was my drink empty, and it was a busy Sunday afternoon. They even helped to make it easier to order by recommending their favorites — not cause they didn’t care what I wanted but I asked them what would they recommend. Perhaps the way we treated them differently? One thing I’ve learned, if you focus on the tasks, the performance plummets. However, if you focus on the people-hence asking about their favorites– the performance soars. Over all our experience, the food and service were outstanding-in comparison to some other places that at the same level as Pizza Hut. Can’t compare apples and oranges here peeps! Good job y’all!
Patrick S.
Évaluation du lieu : 1 Edgewood, NM
I wouldn’t recommend this location to anyone. The seats are torn and furniture is old. The service was horrible and the manager seemed to have no authority over her employees. As we walked in, the employees were yelling at each other which set the tone for the entire visit. Initially the waiter we had was genuinely helpful but the waiter who brought out our pizza was very rude and did not acknowledge us at all. We constantly had to ask for items and were questioned why they were needed. I know that everyone has a bad day and the public can sometimes be difficult to work with but when you are in the business of customer service, kindness goes a long way and the key is to serve. Never come here again.
Lotus X.
Évaluation du lieu : 2 Albuquerque, NM
Carry out is OK. But avoid eating in or their lunch buffet! The food was stale, and we still had to pay full price. Gross!