Affordable, Local, high tech products. A+ BBB rating. 97% Customer Satisfaction. Same-day Service. 5 redundant monitoring centers in the US. Partnered with USAA for Military Discounts. Live operators answer the phone without the need to dial thru an automated answering machine. Over 180 yrs combined experience from the Albuquerque operations team.
JP L.
Évaluation du lieu : 1 Santa Fe, NM
Residential system never worked 100%, even though techs came out 3x. Canceled service after a year. Tech removed equipment. Service terminated. Paid final bill. … then kept getting bills. After 3 months I contacted Protection One. They told me I HADTOWRITE A LETTERTOSTOPTHECONTINUEDBILLING. REALLY!!! On what basis? I refused to and they gave us a NEGATIVE on our credit rating, even though we paid faithfully, on time, for a year! Blatant attempt to collect extra $$$ after we were no longer a paying customer. DONOTUSE.