Stanley Steemer of Bernalillo, NM

Had Stanley Steemer clean my carpets after my dog got in the trash can and they did a fantastic job. Fast, courteous, and professional. I always call Stanley Steemer and they always do a good job.

While I didn’t expect miracles, I felt like there were some superficial stains on my hardwood floors that the guys could have gotten out, and I resent that they are now sealed in. I also resent the bait and switch pricing — I thought I’d be paying around $ 300 and it ended up to be $ 475. I have one room that is well under the 300 sf max per room, but because I have it furnished with both living room and dining room furniture, they called it two rooms. They also charged extra for the hall, although that wasn’t mentioned on the website. I chose to be up sold and have them do my kitchen, and I have found dirt pushed into the corners… For $ 75, I expected better. The guys who did the work were prompt and polite, but I really feel that the cost is not supported by the product.

Stanley Steemer did an excellent job with our carpets. We have two dogs, and I thought some of the stains would be there forever. The two young men that came to our house, I think their names were Brian and Ivan, were very courteous, professional, and they did an outstanding job. They even showed me the carpet in different areas to make sure I was satisfied with their progress. I will definitely be a return customer.

So my sister-​in-​law called this place to get her carpets cleaned since she’s moving out of town. In order to get the place looking nice for her soon-​to-​be renters, she figured she’d call a reputable place.
Customer service was okay and they were able to schedule her the very next day.
When they cleaning guys arrived she left to run a quick errand, and not even 40 minutes had past when she received a call notifying her that they had completed the job. FYI… Her house is a 2-​story 4 bedroom and 3 bath house! I don’t care who you are… getting a house done WELL that quick is impossible!
So, she returns, the house smells like a wet dog! She called out the manager and they return a second time (inconviniencing her) and they removed the wet dog smell, but they failed to remove multiple stains — which is one of the reasons she called them out to begin with!
She DOES NOT recommend going to these people! Don’t waste your money.
She obviously didn’t know about Unilocal… but I have educated her on it.
At least she’ll be in Italy the next 4 years!