Suburban Extended Stay

Shame shame shame shame on you for kicking out an elderly woman just for money! I will never stay here and will tell everyone to avoid at all cost. Way to make Abq look bad during one of our biggest events. Shame shame.

What a dump. We checked in at ten minutes to eleven pm, their closing time even though Unilocal states they are 24hour, actual hours are 7am-​11pm. We rented a room, put the bags in the room to discover soiled sheets, broken drawers, and uncleaned bathroom and floors. We packed and went to the front desk. To their credit they tried to give us another room, but it too had soiled furnishings, unvacuumed floors, trash on the floor, and what looked like blood stains on the furniture. We checked out but were told we would have to come back if we wanted a refund. In the parking lot we were accosted by a panhandler who was trolling cars.
We returned at 7:00am the following morning to get our refund and were told we would have to return on Monday as they couldn’t refund us. We did, we got our refund and were told they would be doing major upgrades to the hotel soon. Until that is done I would not recommend this place to anyone.

Car burglary.
This place is sketchy, inside and out. Only one night here, and someone ripped the car door handle off the outside of my car — apparently, trying to break in. I even parked right next to the hotel lobby door, and made sure all valuables were out of the car. The parking is dark, there are sketchy people walking around, and the hotel manager says they’ll do nothing about it. Car burglaries can happen in a lot of places, but they’re a lot more likely in dark parking lots with creepy people hanging around, and hotel management that doesn’t care what happens to you.
I won’t be going anywhere near this place again.

I’m not sure why this place has so many good reviews. The room we stayed in was a great size, but disgusting. My feet were black after only a few minutes of walking on the carpet. We did have a pet with us, so this may be why our experience was not so good. Pet-​friendly hotels can sometimes neglect the necessary cleaning that is needed to keep things sanitary, but it’s not an excuse to provide substandard accommodations.
I would not recommend this place.

everything was in order, the staff acommodating and very friendly, good location next to whole foods, on a quiet side street. the only thing i noticed was a couple small details. a bit of mildew, super loud pipes, fridge ran all night… normal sounds i suppose, maybe im just spoiled? other than that was clean and comfy.

From reading reviews on Trip Advisor and here, I was a little concerned. But I had a really good experience here as a single female traveler; here’s why…
1. The front desk agent was really nice and helpful, and I was able to check-​in at
10:30pm, and I didn’t even have to ask for the wi-​fi password.
2. There’s plenty of parking.
3. The room that I had was clean and had appropriate amenities, including
dishwashing detergent.
4. I had no issues with noise. I had an upper unit in the equidistant between
stairwells. If people are noisy, you can always turn on the Heater/​AC and the
fan/​blower above the stove.
5. I felt safe, and my car was okay parking it overnight in the lot.
6. I booked on priceline, and I had paid under $ 40 for the night.
7. There’s a great selection of t.v. stations and a channel guide was included.
8. The heater worked in the dead of winter.
9. It’s very convenient to get to, by off both the 40 and 25 interstates.
10. There’s an ironing board and hangers in the room.
Here’s the bad part; the room reeked of strong food odors. It took an hour for me to air it out; spraying perfume helped a little. Perhaps I could have gotten used to it after a couple of hours, but it smelled almost nauseating.

The hotel banned me from returning. Sad situation. The manager is a recent college graduate from the deep midwest who needs to learn some customer service skills and pay attention to customer complaints instead of defending everything that happens in the hotel. It’s an extended stay, accept the fact that your not managing the Ritz, and your life will improve — well I take that back — Iowa to Albquerque isn’t exactly an upwardly mobile move. Don’t need another hotel in ABQ either — will never return to that hell on earth town.

This is a Post by post account from Facebook of my wifes stay at this hotel on July 5, 62 013.
Made it to New Mexico. Staying at the Suburban Extended Stay. The most disgusting hotel I’ve ever been to in my life. A security guard let me in to get my room, a gang member was standing outside my room but he seemed nice actually. The room had damp towels with a couple of hairs on them, the coffee pot had some tasty old coffee waiting for me, the room had not been clean, at all, probably ever. It’s already paid for, and I’m exhausted. I feel unsafe and worried about my vehicle getting stolen. I just want sleep. I went back to the office to get clean sheets and clean towels but the security guard wouldn’t give me any. We brought our own pillows so I’m praying I don’t get lice. I’m never using Priceline again, if I survive.
Now the clerk at suburban extended stay in albuquerque told me they made a mistake and put us in a room that hasn’t been clean. He said I should have asked for another room! I told him I insisted on another room or at least clean sheets and towels and she refused me! I’m calling the chain and writing a review and never staying here or in any if their hotels again.
I was given a dirty room last night. When I went back to the office to complain and ask for clean towels and sheets I was refused. I was not given another clean room either. It was 1 in the morning, raining, and I had driven 14 hours. I stripped the bed used my own pillows and slept for a few hours. This morning I went down to get clean towels and report my experience with the «security guard» I was told by the desk clerk that I should have asked for a clean room or left! He (Darwin) said it was my fault for staying!
So, there you have my wifes experience at this hotel. Hopefully management gets a handle on their issues.

This is a review for what it is: You’re staying at a budget hotel. As long as you get that, and you’re not expecting Hilton or even Holiday Inn like accomodations, you’ll be beyond happy. The rate was insanely low and the room for the rate, exceeded my every expectation. It was in a central location where I could get to any part of the city in under 20 minutes, and having once lived in Albuquerque, I was happy to find Rudy’s BBQ and Blakes in walking distance.

The bathroom is dirty, there are hairs in the bed, and there is a piece of gum stuck to the carpets.

My mom and dad put us up in this hotel room for two very lovely nights. Compared to my car this place is heaven! Compared to other hotels it’s okay. The staff is pleasant and efficient. We didn’t have any towels in our room so I called the guy at the front desk and he brought a ton over.
The kitchenette was great. It had just enough stuff to make a quick breakfast or dinner. We made oatmeal, tea and stir-​fry. Plus there were knives and cutting boards to cut our apples. Substantial.
Everything was pretty clean. The bed was comfy, the water pressure and temp was good. The pillows were terrible but I just grabbed mine from the car and it was fine. Even with the heater on we could still hear everything happening around us but it was still manageable. I really appreciated the free wi-​fi
I would recommend this place to someone in the area looking for a cheap room. It was inexpensive and decent.

I’m a hotel snob, and when I found myself needing a place to stay in ABQ for almost two months, I checked out numerous extended stay places (like the Staybridge) but since I was spending my own money, my primary concerns were (a) safety and (b) price. The Suburban is a home-​run in both departments. Plus, it’s at a very central location… and the staff is top-​notch. Sure, I’d rather have stayed at the Residence Inn next door, but at $ 20-​$ 40 more a night, a couch and a pool wasn’t worth it.
If you’re looking for a well-​run place where you don’t have to worry about your car getting broken into, you getting harassed by meth heads, or bed bugs biting… then Suburban is a good pick for you.

I stayed here last month and must say this was the best hotel I stayed at for most of the trip. I was absolutely pleasantly surprised when I opened my hotel room door. It was clean, smelled nice and the bed was perfect and comfortable. I LOVED the fact that the kitchenette was supplied with cups, plates, pots & pans and utensils! The bathroom was clean and well stocked. I honestly don’t have anything bad to say about it. I am glad we stayed here!