First, this is a corporate store. Everyone was very friendly, & knowledgeable. Bryan B. helped me switch from ATT, & was very thorough finding the best discounts available. They didn’t have the phone I wanted, but called around, found it, & picked it up for me. I now have a better phone than I was looking for, and a great plan, no contract, and for much less than I was paying before!
Marissa B.
Évaluation du lieu : 5 Marina del Rey, CA
THANKYOU, to T-Mobile for ALWAYS helping me out on my bill. I cannot believe how fast my bill grows, but they make sure that I don’t have all these weird odd additional lines for no reason and was kind enough to remove these weird charges on my bill. I have been a loyal customer to T-Mobile for many years now and will never switch to another service. They treat every customer with respect, dignity, and understanding and always look out to see what plan is best for me. Because of this, I will remain with T-Mobile and not go to another carrier. I look forward to upgrading my plan and phone in the near future when my income rises as well. They are a blessing and it is a pleasure to do business with such ethical and good people who work hard at T-Mobile. The other carriers are scary. T-Mobile also has a great image and they live up to it.
Sandy H.
Évaluation du lieu : 5 Davis, CA
Not sure which location you get when you call 511 from your T Mobile phone for customer help but Willie answered my call and was amazing! My 18 year old daughter’s phone died yesterday. We are headed for Hawaii tomorrow at 4a.m. I am not that attached to my phone and would not miss it much while on vacation, however that is not the case for my daughter. Willie went above and beyond and suggested that he try and have the new phone delivered to our rental. That didn’t work but he came up with another solution. We will pick up our new phone(which may arrive before us) at the UPS store where it will be held for pickup. I just wanted to say Thank You to Willie for his great customer service. I’ve used T-Mobile, AT&T and Verizon. T-Mobile may not have the best coverage but they have the best customer service!
Nichole L.
Évaluation du lieu : 5 Cheyenne, WY
Totally awesome! Ask for Nichole, she’ll be sure to take care of all your wireless needs.