Really terrible service at this location. I made an appointment to have a trailer hitch installed and when I brought my vehicle in for the appointment I was told that they may or may not get to it that day. Apparently someone was supposed to call me to confirm prior to the appointment and had failed to do so. I left the car there, and a tech did install the hitch and wiring that day, but I later discovered that the job had been shoddy and that there was a short somewhere. When I called Uhaul to ask if I could bring the vehicle in so the wiring could be fixed, nobody returned my call. I called again and still no return call. Now I find myself paying to have the wiring redone on short notice and at significant expense. Uhaul claims to guarantee their work, but I say don’t waste your time. Everything about the process has been frustrating time-consuming and unnecessarily expensive. Needless to say, I won’t be back.
Lindsay W.
Évaluation du lieu : 5 Albuquerque, NM
This place is amazing. I needed a Uhaul last minute and I was afraid I wasn’t going to be able to get one on such short notice. They were able to get everything setup for me right before they closed. The person who helped me, Tim was very professional and courteous. I couldn’t be happier with the service.
Natalie O.
Évaluation du lieu : 5 Albuquerque, NM
Great service! The Guy & Gal were lighthearted & friendly. They both knew about moving & trucks. The guy was so nice about making sure we were on our way to a successful few hours of moving fun!