Walmart Supercenter

Boo! I was walking into this Walmart store this afternoon with my (purse-​sized) backpack, zoning out, listening to music on my headphones while I ran a quick errand when I’m accosted by an employee chasing behind me as I walked in. She came up behind me and grabbed my shoulder which nearly scared me out of my skin. She didn’t ask me politely or inform me of the policy of no backpacks being allowed in the store she just demanded I give my bag to her out of the blue.
This was the first I’d heard of this new Walmart rule so I was naturally very taken aback. She was very aggressive and it was all very sudden. I felt like I was being treated like a criminal.
I refused to hand over my bag, mainly based on the pure shock of the situation but also due to the fact that I was not carrying an oversized bag or even a large bag by any means so I felt it was ridiculous to be required to place it in the custody of a rude disgruntled employee to begin with.
I asked to speak to a manager and another employee came over, presumably the manager. She was not any more informed or able to give me a straight answer about why small fashion backpacks like mine weren’t allowed to begin with. She said any bag with two straps was not allowed! If that were the case, most purses wouldn’t be allowed in either!
I asked her the reasoning behind this new rule and she just said that it was the new site managers rule and she had to follow instructions.
But wait there’s more! Next she refused to give me a plastic bag to place my valuables in while I shopped when I asked for one, saying they didn’t have bags! At this point I was pretty upset. It’s one thing to try and prevent theft or whatever it is they want to prevent by not allowing large backpacks, I get it. It’s another to enforce an arbitrary rule and not allow customers with smaller bags to bypass the rule, or at the very least to protect themselves by offering a cheap Walmart plastic bag to keep anything they may need in while shopping in the store. Or in my case, keep the things they can’t easily replace or may not want to leave with strangers safe.
Sadly, today I had various items that were highly valuable with me. Items that would have been difficult if not impossible to replace One being a pair of hair cutting shears valued at $ 500 (I’m a hairstylist.)
I wasn’t about to leave them in the hands of strangers or simply carry them awkwardly around Walmart like some sort of Edward scissorhands wannabe.
Let’s not forget that I wasn’t even informed there were actual lockers for the confiscated backpacks until I was already leaving because this trip was obviously a fail and the employees didn’t know how to confiscate backpacks without inciting rage apparently. The only way I’d leave my bag anywhere with anyone, is if it was emptied of my valuables and I was allowed to bring them with me first. But sorry, there are no more plastic bags at Walmart apparently! Fresh out!
I am appalled that they have this new rule, but I’m more appalled at the treatment I received, the fact that they wouldn’t even work with me to allow me to take my valuables out of my bag so I could check in my backpack without fear of losing hundreds of dollars in equipment if my bag were lost or stolen in their care is just unheard of. This new «no backpack» rule is so ridiculous because you can easily bring any other large bag, I saw plenty of people with larger tote bags and duffel style bags and oversized purses strolling right in, somehow those two shoulder straps are the worst things you can have at Walmart these days.

Basic hardware section – average quality, few good deals. Good Fresh produce – pricey. Kitchen ware – poor quality, over priced. Toiletries, huge brand variety, some good discounts. Courteous but slow check –out. Some panhandling. All in all, average one stop shop.

I try to avoid Walmarts in general. Sadly, I’ve found it impossible to stay away forever. This weekend, though, I got some summer staples here — $ 5 bikini pieces (all very cute), some Super Soakers and some pool noodles. The prices are, indeed, low. I only wish that their employee pay was high!

This store is a disaster! I resent giving it one star. No one who is disabled should go anywhere near it. Employees give misinformation constantly, no one gives any concern about customers and management is worse. Bathrooms are filthy and store is disorganized and dirty. Stsy away from a manager named Steven should be fired.

Wow. Just… Wow. While I’ve sometimes experienced some form of issue with Walmart, it has usually been easily and civilly solved without question. This last experience, was probably one of the worst though.
On 1÷23÷15, I visited the store with a friend just after 5:30pm. My friend and I decided to walk in from the east side entrance because it was close to where we parked. As we entered the store, mid-​conversation, we both (who are asthmatic, mind you) started coughing uncontrollably and tearing up from the eyes at the pure pain that it took to breathe. As we walked out of the cart collection area and into the store, there was a security guard standing by the entrance with his mouth covered, but he didn’t say a thing. Not even a minute later, a woman walked through with her child and demonstrated the same painful struggle. Soon, the guard let us know that someone had let off some MACE in that area. Frustrated, I asked that he or someone from the store CLOSE that entrance so that no one else had to endure the same issue. I was ignored. After finding a supervisor, and several other employees after that, the door was FINALLY closed and and announcement was made 15 solid minutes later.
I was in pain for the entirety of my visit to this location, and subsequently suffered on my travels home. The customer service /​response to this situation was abhorrent, and I can only hope that someone else doesn’t experience the same misfortune.
While I appreciate management explaining to me the situation or cause for the issue a few days later, it does not negate my experience or my desire to see change in the not so distant future.

I would give this store no stars if possible. Worst customer service ever! Manager (Flo) lied about an item already bought and it came out to be cheaper. Employee (Jason) was supposed to help and never came. Layaway wasn’t the best option for this store.
My family has had other problems as well with customer service were they have them waiting on employees that never show up. Some employees have been rude when it’s their job to help customers look for items.

This is the «mini» Walmart. I was looking for a good pricing on the cake supplies for this weekend’s Christmas party but I had to put the stuff back when I realized the frozen pound cake was $ 2 more here, frozen whipped cream &1 more here than the commissary! I figured Walmart would have a pretty similar pricing but I was wrong. They don’t have much of a fresh bakery goods here, FYI. It’s more of a food supermarket with a little of household goods. Not impressed at all. They should stick to their «all in one» discount store concept.

I always seem to find that one item that doesn’t have a price, and always thought it was my bad luck-​but when it comes to ThiS Wal-Mart-It’s Always the case! Or it’s opened with something missing. This place is dirty and very unorganized compared to the others.
The manager lady well– was as smart as she looked with absolutely no customer skills. Her badge should say– Don’t Bother Me-I’m rude! And when you get in your car, lock your doors! (Especially while waiting to turn out of the parking lot!)
*I do return here only for patio and swimming pool items. (Good prices) if you know of another place-​please tell me– lol

This is Walmart at its best. It’s cleaner and better-​stocked than the one on Eubanks, but the selection isn’t quite as good. The employees are a little more helpful and a little friendlier here too. I like that the aisles aren’t super-​crowded with promotional items so you can navigate your cart around without bumping into the next person’s cart. Employees have been good about exchanges the two times I have made exchanges here, once for a broken item and another time when I bought the wrong thing.

Sometimes I am just plain lazy and want to one stop shop, or am in the mood for some machoism. I always get the squeaky cart, you know the one that sounds like nails on a chalk board. This is a very good Walmart for people watching. You may see some eye opening sights and sounds. Like the lady who cut in front of me, and my boyfriend in line, and was buying a ton of rat poison. She kept muttering something about killing her husband. Or there was a grown woman wearing spongebob squarepants footed onesies. Or you might see a lady of the night is assless chaps. Yes you will feel like you are on bad drugs, but this is one of the only places I know of that carries Ben and Jerry’s ice cream, and Cabot white cheddar cheese. Two things I miss horribly from the northeast.

Classic Walmart, with a few plus points… Here goes my review:
I found this Walmart to be easy to navigate & cashier friendly, that’s rare. My cashier greeted me with a smile, seemed pretty genuine. She also greeted the gentleman behind me & struck up a «you come here frequently, where do you live» kinda conversation.
I also found the other customers to be quite helpful & friendly. Astonishing.
The drivers in the parking lot are verrrrrrrrrry courteous & pedestrian friendly.
This Walmart was clean & free of clutter on the floors.
The set up is a tad different that others I’ve visited, but I like the change. The pharmacy is in the rear of the store, food is to the left & dry goods to the right. The area where accessories live is kinda ducked off, but it’s a pleasant find once you locate it.
This Walmart was 6 miles from my lodgings, so I wil be trying the other one that’s closer; so far this is gonna be my go-​to-​Wally World.

2 managers there are the worst. Marcy and Christine. I was there and when the employe at the register asked for more money orders in order to help me manager Christine said ok then went on break. Had to wait till Marcy the other manager took the money orders and then she was so rude making it sound like I the customer rudely interrupted her because she was on some kind of break also. Excuse me but I thought it was the managers job to make sure the customers are helped. She stated that I was so rude and would refuse service to me! The register employee I forgot her name stated she would give me my money order I waited half an hour for even though her manager told her not help me. I made it clear I was not mad at her but at her very rude and disrespectful managers and that the reason why the store wasn’t running smoothly compared to other Walmart’s is the management. I had just moved close to that location. When I tried to bring this issue to the store manage he stated there was nothing he could do about the situation, as I was walking away after speaking to the store manager Marcy said «that bitch…» I decided I had enough and just kept walking away. Needless to say I haven’t returned to this store in over a year and avoid the chain stores as much as possible. I wish I could give 0 stars but it’s not an option.

Notice: names/​descriptions have been adjusted to protect the (semi)innocent.
day 1: go to Academy W-​M, ask for «xxxxx5» (a popular product from a cupertino company with a fruit w/​bite out of it for a logo). reply from less than friendly csr: «we don’t carry that here, the Candelaria store is the only one in Abq that does.»
ok, back outside, pull up google maps, start heading to… HEY, wait a dang minute! there is NO CANDELARIA STORE (I’m new folks)! call back said W-​M, find out the csr was clearly smoking crack, «apparently» the only W-​M which has this calling device for $ 98 is the San Mateo store. Call SM store, the gal tells me that I better come in tomorrow. I ask how late they’re open. She says 24hrs. I clarify that (obviously) I’m asking specifically about the electronics desk. she says 9pm (it’s currently 748pm). I ask how long it takes to said calling device (and set up plan renewal)? she says 30min. I ask again, what time they close, to which she confirms 9p, but says w/​a sweet texas drawl, «you best come in tomorrow b/​c I don’t think anyone can help you right now.» wowzers. ok
Day2: call ahead to san mateo W-​M to find out the «out-​the-​door» price on said device. mention I am a current customer w/​the «can you hear me now?» company. eligible for upgrade. blah-​blah-​blah. mention that apparently this (SM) store is the ONLY one in abq which has this «xxxxx5» dialing device (and that I am calling from a «xxxxx4s» dialing device). Csr confirms the price and availability. Drive 20min from house to W-​M. arrive to electronics desk to find device NOT IN STOCK. inform assist manager that I «just called and confirmed» before i drove down. she says «you didn’t talk to me» to which i say, yes, i understand that, it was a male voice… up walks a csr who looks out of Pirates of Caribbean (missing ¾ teeth in front). «were you the guy who just called about the «xxxx5»? oh, sorry dude, wow, really sorry. To his credit, he truly meant it. Wow. Ask assist manager to find me a store where they ACTUALLY DO HAVE THE DEVICE. she kindly agrees and spends next 35min (yes, I timed it) on the phone. 1 location in all of BC/​Sandoval counties has the device. sheesh. Supposedly they are saving one
Day3: Arrive at said W-​M (carlisle) to find they actually saved it. after 25min, actually helped to renew contract and (maybe) walk out with device. after 45min (W-​M computer not finding my acct), I call verizon cust service, who then attempts to assist W-​M csr in doing transaction. employee finally is able to access acct via ph#…and apparently my name is now (I AM NOT MAKING THIS UP) «Kenny Chesney of Alexandria, VA»…i swear i did not make that up. only at walmart. While on phone w/​verizon lady, she says that w/​new ph arriving soon, the «xxxxx5» is now on sale at verizon for 99.99. so 2 bucks more than W-​M (was 199.99 the day prior). walked out, drove to verizon store, was done in 19min from the time i walked in the door.
total time invested in W-​M: 2hrs, 47min. success rate: 0%. Met expectations of W-​M?: 100% People of W-​M observed while there?: 17 who would qualify for a «people of W-​M» photo on FB. Can’t say I wasn’t warned. Happy shopping~
Academy W-​M: 0 stars for being surly.
San Mateo W-​M: –1 for telling me you had it (but didn’t), but 4 for helping find a store which did. total of 3.
Carlisle W-​M: 0 for not even trying (even arguing w/​verizon rep about how to do the transaction) and thinking i’m Kenny Chesney.

Went to this location to get a fishing license. The 4^th star was for the free freak show you get while making my way to the sporting goods section. The old guy that was helping me was very nice. slow but very nice. I think all the street people come in here to get out of the heat and free air conditioning. every time I drive by here there is a cop car parked out front. humm guess some people don’t look up and see the hundreds of cameras before they pocket something. I looked for beer for my trip up north but I don’t think they sell beer here because of the location. guess management got fed up with booze theft. And 35 bones for a fishing licence? WTF! Fishing in this state is getting pricey.

I feel ashamed even reviewing Walmart, especially considering there was a time I swore never to shop here out of consideration for their labor practices and for driving mom-​and-​pop stores out of business. But being in Albuquerque, I occasionally find myself with no other option but to come here to buy something.
But I’m not just ashamed at reviewing this place because I despised it so long, I also directly contradict something I’ve said about Unilocal reviews before: reviewing big chains is foolishly stupid. My thinking was that everyone knows already, right? If you’ve been to one store, you’ve been to all the others in the chain, right?
I think this is essentially true and there’s really no good justification for writing this review, other than my dogged devotion to consistently offering reviews combined with a dwindling number of places to write about. I know, I suck. I’m a hypocritical, dorky loser. Sad but true.
Anyways, what can you say about Walmart? Well, I certainly feel like a zombie out of Shaun of the Dead when I’m in here, or like a cow slowly shuffling through a corral. Either way, I feel mindless, soulless and my hands and stuff get this icky sticky feeling like after I’ve touched a computer mouse.
The bright lights, endless rows of mostly useless products, and odd and sometimes scary customers all lend themselves to the zombie– or corral-​like feel. It’s not a good feeling, in case that’s not clear.
As first-​to-​reviewer Levi pointed out, this place consistently has excessively long lines, register issues that cause further delays, and a general chaotic feel.
Outside, you have to dodge crackheads, alcoholics and other miscreants to get to and from your car.
The place is really the pits. It only gets a second star because it’s open late and because, well, sometimes a cheaply priced item trumps ethics, morals, and better judgment.

I have seen lines 50 people long.
I have seen parents beat their children.
I have seen dirty diapers laying on the floors.
I have seen people without shoes or shirts.
I have seen strange entourages of militia/​cult members, all dressed in identical pseudo-​military garb from great-​grandmother to child, and each with matching rat-​tail haircut.
Vast empty shelves, a smaller selection than other Wal-​marts, even the few only miles away, as if they planned for people to buy the uglier colors of bookshelf, or the iller-​fitting shirts. I don’t think they have anything in the men’s section at all under 2xl in size. And try to return something… IF YOU DARE.
I have seen the post-​apocalypse, and it’s name is Wal-​Mart of the War Zone neighborhood (excuse me: «international district»).
Sadly, this is the only 24-​hour place around for the Nob Hill /​South UNM /​Ridgecrest area, other than a few 7−11s that are even scarier (seriously, people get hurt there). Sometimes I have no choice but to brave it or drive miles out of my way in the wee hours.
Let me make this clear: I hate ALL Wal-​Marts, but this one takes the cake. You know that when you are fondly picturing another Wal-​Mart or a Walgreens that things have gotten BAD.
Sometimes it’s worth it to add 20 minutes both ways to the drive just to go to a semi-​nicer Wal-​Mart. And that is pretty sad.