A1 Affordable Locksmith

I got a pretty fair price ($ 150) for making a key for my 2001 Ford Mustang Gt. The technician (Moses Jonathan also known as John) was moderately professional but more importantly he was very friendly and it really seemed like he was comfortable/​confident of what he was doing. After all I am a results person, he made me my new key and it works well. This is exactly why I am giving them 5 stars.

This was the most awful experience I have ever had with any type of work I have ever done. I like to think I’m a pretty easy going person and I have never disputed anything in my life, but this time I am going to have to. I am most likely going to end up in court with them because they refuse to provide me with receipts of equipment they say they purchased. DO NOT USE THIS COMPANY.

This is a horrible, horrible company. If I could give them zero stars I would.
Long story short, my landlord call them to replace the locks on our doors. They quoted her one price ($ 100) on the phone, they quoted me a second price upon arrival ($ 200), and at payment time they quoted a third price ($ 285)! I instructed the technician in person, and my landlord instructor the business owner via phone, that the lock were to be removed. We told them we would pay for their service call, but not the locks because of the bait and switch pricing. At this point the tech was very aggressive with me. I felt uncomfortable being alone with him.
After talking to his boss on the phone for 15 minutes, instead of removing the locks, the technician handed me the keys, and literally ran to his van and drove off. In the next hour, the business owner called me 14 time harassing me for payment. I only spoke to him once, and told him that I would not be paying him, nor would I deal with him, it was my landlord’s duty. He also left me a charming voicemail indicating that he would be pressing charges against the landlord and me the following day. He described it as a «win-​win» because he believed he collect payment from either of us.
The situation reached the point where the Fairfax County Police were called. Thankfully, the responding officers spoke with the business owner and instructed him that the harassing phone calls were to stop. Likewise, he also indicated that they were no longer allowed on the premise.
I’m filing a complaint with the Better Business Bureau against this company. It will be their 22^nd complaint in the last three years. AVOID!!!