Arva Appliance Service

Fool me once, shame on you. Fool me twice, shame on me. I should have listened to the reviews. This repair man just told me two things: 1) Tribles wouldn’t have the part I need in stock «They’ll have to special order it», and 2) the part he whipped out of his bag was a $ 50 part. I looked it up online after he left… can’t find it for more than $ 22. It’s actually $ 9.45 on Amazon and $ 10 at Home Depot. When I questioned the $ 200 price on the 6 minute repair, (I understand the $ 60 visit, and even believed the $ 50 part cost, but $ 90 for 6 minutes worth of work???) his answer– «that is our cost to replace this part. I’ll just take it off if you don’t want it.» I should have had him take it off. I honestly don’t know how people sleep at night. By the way, Tribles does have the part in stock. Please do not trust this company with your hard earned money.

I’m not sure about the negative reviews here, but I called them (not a rush job) to come repair my double oven which had been broken for quite some time (as in, count in years). They came when they said they would, were flexible with the timing of their visits, called when they were running late, and came back 3 times to make sure things were fixed — to the tune of my double oven finally working again, after about 3 years. When I found that I could get the parts they needed for less than what they quoted me, they readily asked that I go ahead and get the parts, and they would install it.
This appliance of mine in a state of disrepair is now repaired, and they were professional and friendly. Price for their work was more than reasonable. I highly recommend them.

ARVA has quick, friendly, reliable service — I highly recommend them for all of your appliance service needs! I have used ARVA Appliance Service for the past 22 years. They have advised me on service repairs and purchases during several household renovations. Every time I called in the ARVA morning, I saw a repairman the same day. The repairmen are extremely accommodating to a busy family schedule (2 working parents and 3 very busy children). The company has worked on kitchen and laundry appliances in my house over the years including my refrigerator, stove, dishwasher, microwave, disposal, and dryer. I have been impressed by the fact that the repairmen have always been able to diagnose the problem on the first attempt and repair my appliances in a timely manner (much needed for a busy family). In addition to seeing jobs to completion, the repairmen have always left my home clean and tidy.

Their website says same day service if you call before noon. I called at 11:27, and they said it was too close to noon and they couldn’t come today. Few things are worse than false advertising. They could have offered something to make up for not being able to come, but instead, they were very rude and just said, «sorry. We’re very busy.» They could also update their website and say that it’s not guaranteed, but currently, same day service is in all caps. I called another company, Appliance Repair 911, and they were able to get someone out. While Arva never serviced my appliance, I would not recommend them simply for false advertising and unwillingness to compensate for it.

They are slow to respond, have terrible service and do not make sure the job is complete. This company is here just to get paid and not provide full and complete services, I would highly recommend choosing a different appliance repair company.

I called Arva Appliance Service when I had a problem with my freezer in the refrigerator. The repairman responded within about 4 hours of my calling. After looking at the problem, he diagnosed the problem as a defective gasket and said that he would call the following day with an estimate for fixing the problem and a date on which it could be done. When I did not receive a call, I called them. The repairman called about an hour later and said that it would take 3 to 4 days to get the part and wanted $ 255 to repair the refrigerator. I called another company and had the refrigerator fixed the same day at half the cost. I would stay away from this company.