Better Termite & Pest Control

Moving in to a new house, a homeowner would like everything to be perfect. And usually a week in to it, they realize it’s not. We had a colony of ants that were a little to close to our new home so I had called Better Terminate and Pest. They had someone out who was willing to look at and explain the different bugs we were seeing.
Helpful, I went with the year contract which included spraying every two months. They were regular and always willing to call and reschedule (or proceed without me) for exterior spraying. Didn’t have any sign of bugs while I held a contract with them, and they had a policy of allowing you to call them in of you were seeing bugs.

We’ve been using Better Termite & Pest Control for a few years now to combat ants and mice, and we’ve been very pleased with their services. The technicians who come to our home are always respectful and professional.

Ronell did great job and also person who answered the phone responded to my needs quickly and efficiently, helping me to solve my problem. This company cares!

I was having a problem with ants and no matter how hard I tried I could not seem to resolve the issue myself. I called Better Termite and Pest Control and they scheduled an appt for the following day. Mike W called first thing in the morning with an expected arrival time and promptly arrived on schedule. He was courteous, knowledgeable and took care of the problem indoors and outdoors right away. Thank you!

I highly recommend this local business!
My heart stopped when my son found termites in his front door jam! We called Better Termite and Pest Control immediately and they sent Juan who arrived within an hour of the call.
Juan is obviously very experienced and knows his job inside and out! After a thorough inspection he explained what has happened and what to expect after treatment. Luckily the infestation had not spread beyond the door and Juan treated the whole house the next day.
Better Termite and Pest Control did a very thorough job for a reasonable price! I plan to use their annual inspection and termite guarantee service from now on.

I am glad everyone else seems to have had a good experience, but I can’t say that we have had the same.

These guys were great… they came on time and asked a lot of questions and were very thorough. I would highly recommend them to anyone.

A neighbor highly recommended Better Termite and then I checked their reviews on Unilocal which were all extremely positive. My entire experience with them was wonderful. When I discovered that I had termites, I wanted to get the problem addressed immediately. Marcel, their expert advisor, was able to come to my house within 4 days after I first called the company. He thoroughly explained their termite service and treatments but he did not push me to make a decision or put on a hard sell like so many other companies do. They were able to schedule the treatment within 5 days (the required time for Miss Utility to be notified and mark the gas lines on my property).
Juan, their master technician, called me the day of my service to confirm his arrival time. He and his assistant were very efficient and left the work areas neat and clean. They spent 4 hours drilling and treating my front porch, garage, and storage room directly below my front porch. Due to severe rain the night before, they were not able to drill and treat in back of my house. Juan told me that the office would call me to schedule another appointment so they could finish the job. Sure enough, within 2 days, the office called me and the remaining treatment was scheduled. Juan and his assistant returned within 4 days and completed the drilling and treatment in my back yard.
From start to finish, I was extremely pleased with the expert service provided by Better Termite and Pest Control. I would highly recommend this company and I will definitely hire them again if I have any pest problems.

Okay, it’s been a month already and so far, nothing has gone wrong… so, here it goes:
These guys came highly recommended from a friend. In checking other reviews on Unilocal (all very positive), decided to give them a call. From the get go Better Termite & Pest Control was very professional. They are detailed-​oriented and very good at taking the time to discuss issues and answer any questions that I had: before, during, and after the service.
They sent their highly experienced rep (Marcel) to check out the house — which he did thoroughly (being the basement, garage, and outer part of the home). Marcel explained exactly what I was seeing, what was happening, and what to look for regarding termites. After two hours, I signed up for both the termite service and pest control service (they are different packages owing to their different nature).
For the termite service, I had to move everything to the center of the garage so as they could drill holes every 6 – 8 inches around the walls to pump in poison — as well as drill holes in the doorstep outside. Being obsessive compulsive and particular about things looking nice, I was leery of the process. These guys came out and spent the better part of a day doing the termite service (including the entire perimeter of the house (except where we had asked them not to — a small herb patch). Let me tell you: they were like surgeons and stitched up everything flawlessly. Sure, you see where they had to drill, but the holes are small and were filled with expandable cement-​like epoxy and smoothed out, Even the holes drilled on the entrance steps and on the asphalt in front of the garage were patched nicely.
They did not have time to finish filling a few of the outside holes (due to weather) and made another appointment to come back — to finish the termite service and begin the pest service. They left everything clean and neat (I believe it was Mr. Juan who is their master termite guy). Anyway, they came back and did all the remaining work. Since it was on the outside, no one had to be home. I called Better Termite and asked if I could send in the remainder of the payment — which was perfectly fine with them.
Both services (which include a yearly review by Marcel for the termites and 4 or 6 times for the pest control) cost me $ 1,950 — which I have since learned is a good and fair price. these people know what they’re doing. Also, they gave me $ 150.00 worth of coupons to use — which was helpful!
Hope this posting doesn’t jinx me… so far, so good. we caught the issue in time and I feel better knowing that Better Termite & Pest Control is working for me.

My wife and I just moved into our first house and in the first week I found a Black Widow (and babies) in my garage. I called Better Termite and was treated very well. Mike just came out and was great. He explained what he was doing and what to look out for in the coming weeks/​months, he let me know they can do recurring treatment if I want but didn’t push, and he was thorough in treating for the spiders. I’d definitely call Better Termite & Pest again, though obviously I hope I don’t have to. I’ll definitely sleep better tonight though. Thanks guys.

These guys are the best in the area and believe me I met with them all. I had several other big name termite services out to investigate a termite swarm; they did the «dog and pony show» and tried to convince me that they use more chemical or better chemicals. In the end the chemicals are all about the same and treatments vary. We went with the most aggressive plan to inject termite killer and install bait stations outside. The price was right and the work was done very professionally. Back to the chemicals for a minute … the EPA tells them what and how much they can use so you are safe with a reputable company that actually drills and injects chemical but beware of the guys who say all you need is bait, termites continue to feed while they wait to bump into a bait station 3 – 4 months down the road.
Call George, he’ll fix you right up.

We used Better Termite for mosquito control last summer and plan to use them again this summer. The owner, George, answered all our questions and seems to be very involved in keeping his services at a high level.
Our neighborhood is plagued by relentless mosquitos every summer, making us prisoners to the indoors. Last summer we saw a noticeable decline in mosquito activity after Better Termite came to spray. When those skeeters reared their ugly heads again during the peak months, we just called Better Termite and they came out to respray at no extra charge.
For the first time last summer, we were able to enjoy the outdoors with minimal mosquito bites. Hope we can do the same this summer.

My husband and I bought a new house in Vienna and, after a few months, realized we had a major ant problem. In talking with the neighbors, our neighborhood apparently sat on top of some massive ant hill area or something… One neighbor said she went into her bathroom once and the entire toilet seat was black from so many ants crawling all over it — yuck! Anyway, we called Better Termite and and they came and put some stuff inside and around the perimeter of the house and the ants disappeared! They came back a few months later so we signed a contract to have them come out quarterly to keep the ants away. They come religiously when they said the will and they very effectively keep the ants away! Love the fact it’s a local and family owned business as well. I try to support smaller, family-​owned business when I can, especially when they make it was easy as Better Termite does. Thanks for doing such a great job and maintaining my sanity and ability to eat my cereal in peace. LOL