Bradlee Dental Care

I will say I found Dr. Babiec to be a competent dentist and I never felt like he pushed any unnecessary work on me, but I just could not take his demeanor anymore so I switched to a new dentist. On his best days he’s a bit gruff and on his worst days he just downright rude.

We have been taking our two year old daughter to Bradlee Dental for the past year. I have NEVER been talked to in such an offensive manner as a parent. The dentist’s «bed-​side manner» is appalling. The way in which he talks to parents and discusses valid dental concerns is unnecessarily abrasive and will make you want to punch him in the face even though he has sound advice. It is lost in the delivery.
However, the dental hygienists are very kind. Go elsewhere for pediatric dental care.

Today I was charged (without any notice via phone call, mail, email) almost $ 300 on my Discover Card for a procedure done back in MARCH. When I called, they said my insurance didn’t cover some of the procedure, and that one if the 15+ pages you sign as a new customer says they can do this for payment due. Ridiculous! I was in the chair 10 minutes max, 8 MONTHS ago, and today they charge me without notice. In addition, it was the same exact procedure (which WAS covered by my dental insurance in February), yet they charged hundreds more for, hence going over my annual insurance maximum. STAY AWAY!!!

I come from the school of thought that you should trust all of your medical professionals. I will never make that mistake AGAIN!
I started seeing Dr. Babiec in 2011 where he convinced me that I needed to get my four canine teeth rebuilt with crowns ($ 4500 at a minimum) and get my teeth straightened with Invisalign (another $ 500 minmum). So I began my journey down the worst and most painful experiences in my life. After 3 years I have ended up with the following results.
1. First set of crowns were yellow. Every time he drilled on my teeth he NEVER numbed me properly where I literally was crying from the pain of the drill.
2. Found out that he never was using Invisalign for straightening my teeth, but a cheaper alternative that ended up making my teeth more crooked and cause my gums to recede from my teeth.
3. I have been in constant pain for the last 3 years because he also wrecked my bite, where every time I eat I crank my teeth together. Also when I talk I can for a while my teeth will start to ache because I am hitting them together.
4. Finally after complaining enough I forced him to put in another set of crowns, where again I was crying in his chair. Of course the second set didn’t match my took color. What was his reply when I asked «Why?» He said they will never match and I should let him replace another 4 teeth. Needless to say I RAN OUT OF THERE!!!
A week later I went to a real dentist who informed me that I needed to get all of the work that Dr. Babiec did on my teeth redone, and showed me in detail where Dr. Babiec did not properly put the crowns on my teeth, and where he left cement in my mouth that was cutting up into my gums.
I am finally on the road to recovery with the best two dentists in the world (yes it is taking TWO DENTISTS to repair all of the damages that Dr. Babiec did.) Since I have been seeing the two other dentists I have had a total of 5 visits where they have had to drill on my teeth and work on repairing my gums. I have had yet to feel any pain during the procedures, and every time I have left their offices I feel my teeth finally getting prettier!
The only thing nice I can say about Dr. Babiec’s office is that he has a wonderful dental assistant named Reggie, who would always hold my hand when I was crying in the chair while Dr. Babiec was working on my teeth.
Yes I am talking to a lawyer.

STAY AWAY!
Babeic tries to sell you unnecessary procedures. For example, in 2010, he told me I needed a crown. When I started seeing a new dentist shortly thereafter, he laughed at the idea of putting in a crown. Babiec is also condescending and arrogant.
Simply put, I can say, without exaggeration, that Babiec is the worst healthcare professional I have encountered in my entire life.

Below is an e-​mail I sent the day after I was supposed to see the dentist. After two weeks of no response, I called and asked to speak with the office manager. I was told she was not there. I asked her to return my call. Two days short of a month from my appointed schedule I still have not heard from them. I continue to receive e-​mails to «like» them on Facebook and to review them on Unilocal.
My treatment was going to be more than $ 3,000 so it is their loss. I am going elsewhere, even though it is not as convenient. I would not recommend this practice to anyone.
(E-​mail sent below):
«I am disappointed that I did not get to see the dentist yesterday.
I arrived early enough yesterday so paperwork could be done. Other than one time when I was asked to see my insurance card (for the second time) no one said boo to me for the next hour.
Six people arrived and six people were seen before me, even one arriving 45 minutes after my appointed time.
I fully understand unforeseen events delaying time being seen. But no one said anything.
Only when I stood up to leave, saying I was too cold to stay, was I told „you will be seen in just a few minutes.“ This is what I was told one hour earlier.
The chemo drug (5-​FU) leaves one COLD. I was just short of shaking uncontrollably from the cold and I had no choice but to leave.

Just as an aside, your form asks „Have you had X-​ray treatment“ for cancer? What? Do you mean radiation? If so, say so. (The answer is no; only chemo).

P. S. I hope this reaches you, Your website will only let me use Microsoft e-​mail; which I don’t have.»

The staff get 5 stars! They are friendly, attentive, and they really care about your needs. They are great young ladies.
BUT, my experience with Dr. Babeic was not so hot. He is a condescending, arrogant, and pushy man. He did some fillings for me which were giving me a lot of pain (to the point where I could not eat) a week later. I went back for an adjustment and he was just rude! What sealed the deal for me was while I was trying to express some concerns he was very short with me and then abruptly left the room before I was even done! He had also recommended a lot of extra work (aesthetic) that I didn’t think was necessary and he was very pushy about it. Still
in pain and not being able to eat on one side of my mouth, I took my business elsewhere.

I have been going to Bradlee Dental since 2011 to get my teeth cleaned and I have gotten a couple of fillings done. I have never had to wait long for my appointment and the doctors have always been kind. The office staff have been professional and have always responded promptly to my questions or concerns and they have been very understanding when I had to cancel and reschedule appointments. I’m going back in November for some additional work that I need done.

I have never had such an unpleasant dental experience as I have at Bradlee Dental Care over the last few years. Other than the very friendly, kind, professional hygenists, I cannot think of anything that I like about the place.
I agree with the others who noted the extreme pushiness of the dentists who «strongly encourage» expensive, unnecessary dental procedures and threaten dental disaster otherwise. Incidentally, this advice goes against any other dental advice I have had from other reputable dentists through the years (who all rave about my healthy teeth!).
I also found Dr. Babiec to be rude, condescending, arrogant, and generally unpleasant. When I switched to Dr. Miller to see if he was any better, I purposely scheduled my appointment with him at a time he would be in the office. He didn’t bother to show for the appointment. I would have appreciated a phone call.
Further, the office space itself is hardly professional. I’m accustomed to private rooms (similar to a doctor’s office) but instead found the cubicles sadly lacking in privacy. I was pretty shocked when asked, in the public atmosphere, about medicines I was taking. When I responded that I was not on anything, I was asked specifically (again, in front of anyone listening!) whether I was on birth control pills. I can think of about 10 other ways to solicit this information without violating patient privacy.
I have been dragging my feet for years about going through the hassle of getting a new dentist. It was only in the search for a better experience that I noticed all the negative reviews about this practice. I wish I had known about Unilocal when I first went to Dr. Babiec… it would have saved me a lot of aggravation!

This place sucks. I think these dentists are crooks.
I’ve spent over $ 2,500 out of pocket (my insurance covered the rest). After spending all that money what do I get? Nothing. My teeth are still bothering me and I feel that I’ll have to goto another dentist to redo everything.
The only reason this place gets a single star is the staff is friendly. But the dentists aren’t really there for your, they are «sales reps» with white jackets.
Total Ripoff!

One star for the person that cleaned my teeth… she did a good job. Everything else here sucks. The first time I came here, I used the online appointment system to get my first appointment and when I showed up they said they never received my request (even though I had a confirmation email).
I had to have two fillings, which were put in and caused me pain later on. They hadn’t done them right the first time, so I had to go in for an adjustment. Occasionally they still bother me.
The icing on the cake was the billing. When I checked out, I specifically asked what I owed, because I thought I had a deductible. They asked for a percentage of the cost, which I paid on debit card, and they waved me on. 6 months later I keep getting calls saying I have an outstanding balance, so do I want to pay right now on the phone with credit card. How sketchy is that?
I never received a bill from these people… I get medical billing is a procedure, and you might owe more later. But after asking for a second bill to be sent (to review the charges), I never received one and actually called them asking for a bill. Today I asked for one to be faxed to work… if I don’t receive one I’m going to file a BBB complaint.

If I could give zero stars, I would. The staff is wonderful, professional, and friendly. Dr. Miller is a crook. He sells, sells, and then sells some more and tries to lecture you and sound condescending even when you claim you cannot afford $ 10,000 for dental implants. His response: You should want to have a $ 10,000 smile.
Additionally, their finance person, Julie Seaton, is unprofessional and temperamental. She hides behind a phone all day and doesn’t offer assistance when asking for explanations. This dental place billed me for Dr. Miller’s services, who wasn’t on my insurance coverage, when another dentist performed the services, because they could recover more money from my insurance afterwards which charges me more. I still have not received reimbursement after I called them out on it. I hope they go out of business and the staff finds work elsewhere. Crooks.