Dunkin’ Donuts

My free coffee coupon stated every kind of drink except the smoothies. The guy at the counter says this is for a coffee do you want it hot or cold. Um no it’s for anything but to make him happy I got the iced coffee. I’ve been to many Dunkin Donuts and usually like this drink but this one was terrible

Five stars for the donuts. Zero stars for my iced tea today. It looked refreshing with the right golden color, but when I tasted it it tasted like a mix of old coffee and whatever the slime buildup on the inside of a tea carafe would taste like if it hadn’t been scrubbed out in six months. I added six packets of sugar to mask the flavor of tanin but it was still absolutely disgusting.

good service and good coffee

This phone number is wrong it is not in service for the last 2 years. This is a nice coffee shop but sometimes the donuts or bagels in the morning are not fresh; they should use all new products but I experienced more then a few times the outdated products and overheard on the same issue other customers. But I still go there it is close to my place and the stuff are friendly!

Pretty good, the donuts to my taste were a little dry however. I always get the blueberry cake donut and the last 4 times I have been it’s been a little stale. nothing a microwave can’t fix though. Would have gave 4 stars but the parking isn’t the best as well

Ok, I am not really a donut person. I mean asking my opinion on donuts is pretty much akin to asking a dog if it grasps the nuance of classical music. However, as deficient as my knowledge is on such donut matters, I do know something about Dunkin Donuts and this location:
* The first Dunkin Donuts opened in Massachusetts in 1950.
* Store sells 57 varieties of donuts.
* Oh, and calamity of calamity, all of the donuts are shipped to the stores frozen… * Finally, this particular store has a great location from which to abscond with your donut treasure
As far as the taste and quality goes, it is all fine, but I think some of their breakfast selections are a better way to go. For my money, if I were forced to have a donut, I’d head down the road to Krispy Kreme, but one thing the competition will never have over Dunken Donuts is the coffee. It is good here, and if you just want something simple, their coffee certainly makes more sense than Starbucks… And as for my Massachusetts friends, please don’t hate, for as I have said donnuts aren’t really my thing. However, I can promise you that no donuts were harmed in the writing in this review. just lovingly cared for, my donut friends. I promise.

The saddest donuts I have ever seen. They were tiny, and barely had any frosting on them (not to mention the selection was terrible). They must specialize in coffee.

I am a huge DD fan! I am surprised at the number of low reviews of this particular location. It is a little hectic in getting here, as the lot is always jam-​packed with people going to Harris Teeter a couple of stores down. However, this small location was clean and bright, and the employee this evening was William R. He was very professional and nice, and he got all our orders down pat: D Since I am all about the seasonal specialty donuts, I tried their Pumpkin Pie, the Pumpkin face with the vanilla cream (THANKS FOR THE REC, MO A!!!), and the Pumpkin Cake donut. I also ordered an iced Pumpkin Spice Latte and Hot Chocolate. I wished the donuts were more ‘fresh,’ but what can you do (I believe they get their shipments early in the morning). The Pumpkin Pie had a nice ‘cinnamony’ cream filling, and I liked the bits of nuts on top; the Pumpkin faced one with the vanilla cream was more on the ‘stale’ end, but it was still good (and, in terms of ‘specialty donuts,’ definitely better than Krispy Kreme’s!); my favorite, however, was the Pumpkin cake, as it was definitely more dense and cake-​y, and I loved the pumpkin/​spice flavor. The iced Pumpkin Spice Latte was good (I did request some extra squirts of the syrup, which was totally not a problem; you can also add cream and sugar, but I feel as if the syrup is enough for the sweetness), but I am overall a DDs’ Hot Chocolate fan — so creamy and chocolate-​y and delicious (piping hot, too!) :D
+piping hot, lovely Hot Chocolate!
+Pumpkin cake donut — MMMMMM: D
+William R. was awesome: D

I go here every Saturday morning. I always have to remind them that for cold/​iced drinks you have to put the liquid sugar because the regular does not dissolve. I always order a cookoe dough ice coffee (yum get this) for me and a carmal latte for my boss. I did get a sandwich last saturday it was a morning wrap I dont remember the name. It is a tortilla wrapped over egg cheese and your choice of meat. May I say that was gross do not get it maybe its because they burnt it.

Staff was very friendly. Even gave me a free sample! Service was quick and efficient. A little difficult to understand the employees but they were well trained and happy to serve me (great) iced coffee.

They don’t really have a large selection to choose from. There’s only ever one employee there at a time. The shop is small but the location is good. I’ve noticed that the food is kind of stale when you receive it. The staff is friendly but this wouldn’t be my first choice.

I live in walking distance to here and the staff is always friendly, however every time I go they get my order wrong. I don’t order the same thing every time and like to try something new but each time I do it’s wrong. The only thing they haven’t messed up is getting my bagel/​donut from the wall.

The cashier was great, joked about trying to get me to order 6 donuts instead of one.
Fresh donuts, coffee, laughter, bonus for being next to gas station.
One stop fill up and snacks.
I am shocked that this place is not rated higher. Some Unilocal-​wars going on I guess.

I generally like Dunkin’ Donuts stores. I actually used to work at one during high school in upstate NY. This one is convenient to where I live which is the only reason I gave it so many chances. Every time I go to this particular Dunkin’ there is order confusion. I have to repeat myself over and over and consistently still end up with errors in my order such as: wrong drink, forgot sugar, cream instead of milk, wrong flavor, no flavor, wrong number of donuts, forgot cream cheese… etc.
I understand that it is hard to learn English, but that is all the more reason for them to double check orders to ensure that people do not end up paying for things that they did not order. Avoid this particular Dunkin’ at all costs, the product is good, however the service is a nightmare.

I’ll be upfront here, I’m a Californian. I cherish Dunkin’ Donuts with my all my Californian heart. I even purchased a Washington D.C. mug when I was out sightseeing.
I’m staying with my dad here in Alexandria for a couple of weeks so after most of my morning runs along Holmes Run Trail, I stopped in to get my Boston Crème fix.
The workers have always been friendly and I never had an issue with my order. Even my hazelnut coffee with lots of cream and sugar has been perfect every time.
I was shocked when I checked in and saw this place had such a low Unilocal rating.

I live within walking distance of this Dunkin and I go there quite often. It’s hands down the worst one I’ve ever found in my entire life. When they first opened, I was patient because they were learning, but it’s been two years and this place is still absolutely terrible.
I used to get iced coffees here pretty frequently. 9 out of 10 times, they gave me a regular coffee instead and then explained that they thought I said «hot coffee». Who orders a ‘hot coffee’? It’s either an ‘iced coffee’ or a ‘coffee’. If you’re struggling with English, as every employee in this store is, just assume that if the customer said a word just before ‘coffee’, it was probably ‘iced’. Recently, I ordered a ‘coffee’, I do that pretty frequently, and the cashier checked to confirm that I wanted it hot. I can appreciate that she made sure she got it right, but I’ve been to a lot of coffee shops and this is the only one where I’ve found it so difficult to place an order.
It doesn’t stop with them fucking up your coffee… Sometimes it looks like there is almost no staff present to complete orders, other times it looks staffed, and other times over staffed, but no matter what it looks like, it will take ages to get your order. If you dare to order a sandwich or something else that requires preparation, be ready to wait, and be ready for them to get it wrong. The orders consistently come out in a totally different sequence than they were placed. I sometimes watch them preparing the sandwiches in the back and they just seem so confused. They always seem to be asking questions to get clarification about what’s on the screen.
On your way out, which is probably quite a while after you arrived by the time they got your order right, if you need napkins, straws, sugar, etc: get in line. There is one tiny station to do this and people tend to spend a while there. In addition, if the cashier’s line gets long, it makes it difficult to access this station.
It’s important to mention that even on the rare occasions when they do get orders right the first time, it still takes them a really long time, even if that order is just a coffee.
This Dunkin is so close to my place that I still go there out of convenience, but I really hope they clean up their act. It’s really difficult to go there and not leave frustrated.

This place is awful! I order the same thing every time and they mess it up 50% of the time. It’s just a large coffee with skim and sugar. Why is that so difficult? I will not go here again. The Dunkin on Rt 1 is much better and the coffee tastes better too. Worth the extra 10 min of my time to drive over there

I’ve been here quite a couple of times for breakfast or a warm drink and I honestly have never had a problem. When I have been there, it has usually been steady but not very busy.
They have gotten my hot chocolate right, my breakfast sandwiches, and hash browns.

This place has been open for only about a month, so perhaps they deserve a little slack, but if they don’t improve substantially, they probably won’t be open too much longer.
I’ve been twice, and both times have been bad experiences. The first time I ordered the Big’n Toasty combo. It literally took 20 minutes to get my food — and I was the only person in the restaurant.
For my second visit, I again ordered the Big’n Toasty combo. The counter staff person who waited on me was so soft-​spoken, it was like I was being waited on by the low-​talker from Seinfeld. This time it took about 5 minutes for them to get my coffee (a simple medium black coffee). I received my sandwich in a reasonable amount of time, but it was made wrong (wrong egg and missing cheese). Perhaps I should have accepted it, but I asked for them to remake it. After a couple of minutes I was informed they were out of the bread it’s made with. They offered me a bagel, which I accepted. It was OK, but the greasy, crunchy bread on the Big’n Toasty is the best part.
I doubt I’ll be back to this Dunkin’ Donuts — which is too bad since it’s right next door to Harris Teeter (my favorite grocery store in the area).

Woohoo!!! A little bit of home just opened around the corner from my house. Seemed like Dunkin was everywhere back home in MA but they are fewer and far between down here so nice to have one near by now.
Stopped in around 6:30 tonight and they were doing a brisk business with a steady flow of people through the doors. A friendly face quickly served up my french vanilla iced coffee and donut. The coffee even came in a near reusable plastic cup that I’m sure to get much use of in the coming months.
Even happier that this DD isn’t miserly and let’s you put your own sugar in (unlike some I’ve encountered).